Meet the Neuchâtel Team
The Factory Team is responsible for the manufacture of over 500 distinct products, 200 brand changes a month, and five different kinds of packs. With hundreds of points of quality inspection for each product, their goal is nothing less than excellence. According to Manufacturing Unit Supervisor Frédéric Brand, that takes “very strong communication.” He goes on to explain, “Each team has to be perfectly in concert. We focus on safety, quality, efficiency, speed, but most of all, teamwork.”
“Each team has to be perfectly in concert. We focus on safety, quality, efficiency, speed, but most of all, teamwork.”
Recently the organization embarked on a strategy which includes increasing teamwork and empowering employees at all levels. Through training, workshops, coaching, and new communication platforms, this strategy brings employees at all levels together behind a common focus. Describing his experience in rolling out the strategy, Frédéric says, “We aim to apply the principle of cleaning our doorsteps first, which means that we focus initially on improving what we can in our own activities before highlighting issues elsewhere. We also focus on understanding the flow of activities so that we all know our specific role and impact in the process, and thus the business results.” Through personal development and a new and simple approach to feedback, we have increased cross-functional collaboration and built leadership skills, too. So far it has been a resounding success, with significant results in productivity and a clear direction going forward.
Meet other people from Operations.