Global trends intersect with our strategies and initiatives and inform how we interact with the external environment. Several trends existed before COVID-19, including political conflict and war (and their far-reaching impacts), but have been amplified and accelerated by the global pandemic, which disrupted supply chains and business operations and heightened the impact of certain trends.

Healthier lifestyles

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Healthier lifestyles

Society is more attuned to mental well-being and physical health, leading to a push for more health-conscious choices, active lifestyles, mental health support, and improved nutrition. Businesses are expected to expand and shift their portfolios to incorporate new services and product offerings that contribute to better health, paying attention to the evolving needs of each generation. Moreover, to attract, retain, and optimize talent, employers are expected to prioritize mental and physical well-being in the workplace, an issue that has grown more complex with the increased prevalence of remote and hybrid work.

Capitals impacted

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Drivers

  • Demographic shifts
  • Consumer preferences
  • Public health policy and regulation
  • Employee expectations

How we are responding

  • Initiating portfolio shifts driven by consumer centricity insights
  • Implementing workplace health and wellbeing programs and initiatives

Strategy

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Climate and nature urgency

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Climate and nature urgency

Climate change, biodiversity loss, deforestation, water insecurity, and other ecological crises threaten more than supply chains and physical infrastructure; they endanger progress and business growth by exacerbating system-level disruptions that affect our stakeholders. Policy, regulatory, civil society, and market forces continue to spur a transition to low-carbon solutions, investments in renewable energy, and actions to safeguard ecosystems. They are also leading businesses to embed eco-design and circular considerations in the early stages of product development and cultivate strategies to address post-consumer waste.

Capitals impacted

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Drivers

  • Civil society and consumer activism
  • Investor focus
  • Environmental policy and regulatory developments
  • Impending institutional consensus on nature-related measurement and reporting frameworks

How we are responding

  • Conducting integrated risk assessments and robust accounting of greenhouse gas (GHG) emissions to define new—and validate existing—strategies
  • Setting transparent, strategic, and science-based targets and disclosing our progress
  • Investing in—and developing—scalable solutions that produce co-benefits for climate and nature
  • Supporting and partnering with experts, science-based initiatives, and advocacy organizations

Strategy

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Inequality

Erosion of trust

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Erosion of trust

Against the backdrop of the other megatrends presented on this page, stakeholder expectations of businesses are shifting, and regulatory developments are moving forward at pace. Companies are expected to demonstrate irreproachable behavior and transparency, providing trustworthy information on their impacts along their value chain and meeting mandatory reporting requirements in a range of jurisdictions. Simultaneously, companies must contend with rising levels of mistrust—including of science—exacerbated by misinformation on social media channels. There is an increased demand for capital markets to shift from perceived short-term, siloed, and sometimes extractive behavior to a model of long-term, inclusive, and sustainable capitalism, unfortunately still mostly relying on negative screening or exclusions.

Capitals impacted

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Drivers

  • Mistrust of institutions
  • Geopolitical turmoil
  • Diminishing confidence in science
  • Expectation of increased transparency
  • Social media platforms
  • Sustainability integration

How we are responding

  • Promoting transparency by reporting against the most relevant and widely used sustainability standards 
  • Linking financing instruments to sustainability performance
  • Developing an Sustainability KPI Protocol with a path to providing assurance on key nonfinancial data
  • Linking long-term compensation transparently and objectively to sustainability performance

Strategy

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Technological progress

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Technological progress

New technologies are emerging rapidly. Companies are implementing automation and digital solutions that increase transparency, maximize efficiencies, create opportunities for robust R&D activity and product innovation, and have implications on employability for workers. Boosted by a rapid flow of data and information, today’s unprecedented pace of change has wide-reaching implications across industries. Within this context, concerns and risks around data privacy and cybersecurity are on the rise, and many actors are working to enhance data and infrastructure protection.

Capitals impacted

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Drivers

  • Shift to online channels
  • Impact of automation on employment
  • Growing availability of data and information
  • Cybersecurity and data privacy concerns

How we are responding

  • Investing in new technologies and acquisitions to accelerate our company’s transformation, expand our smoke-free product offerings, and drive progress in sustainability priority areas
  • Making data-based decisions and investments in targeted operational improvements
  • Strengthening cybersecurity and data privacy policies and practices
  • Enriching employee lifelong learning and upskilling offers

Strategy

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Capitals

Human

Natural

Manufactured

Social

Intellectual

Financial

Sustainability strategy

Purposefully phase out cigarettes

Maximize the benefits of smoke-free products

Seek net positive impact in wellness and healthcare

Foster an empowered and inclusive workplace

Improve the quality of life of people in our supply chain

Reduce post-consumer waste

Tackle climate change

Preserve nature

Fundamentals

 

Read more about our sustainability strategy.

This online content about our Integrated Report should be read in conjunction with PMI’s Integrated Report 2023. This report includes metrics that are subject to measurement uncertainties due to inherent limitations in the nature and methods for data collection and measurement. The precision of different collection and measurement techniques may also vary. This report includes data or information obtained from external sources or third parties. Unless otherwise indicated, the data contained herein cover our operations worldwide for the full calendar year 2023 or reflect the status as of December 31, 2023. Where not specified, data comes from PMI financials, nonfinancials, or estimates. Unless explicitly stated, the data, information, and aspirations referenced in online content do not incorporate PMI’s wellness and healthcare business, Vectura Fertin Pharma. Regarding the Swedish Match acquisition, completed late 2022, unless otherwise indicated, online content does not include information pertaining to their sustainability performance. Please also refer to "This report at a glance" on page 2 of PMI's Integrated Report 2023 for more information. Aspirational targets and goals do not constitute financial projections, and achievement of future results is subject to risks, uncertainties and inaccurate assumptions, as outlined in our forward-looking and cautionary statements on page 214. In PMI's Integrated Report 2023 and in related communications, the terms “materiality,” “material,” and similar terms are defined in the referenced sustainability standards and are not meant to correspond to the concept of materiality under the U.S. securities laws and/or disclosures required by the U.S. Securities and Exchange Commission.