Job Description

Retail Cluster Supervisor

Welcome to PMI Here at PMI we want to be far more than a leading cigarette company. We’re building PMI’s future on smoke-free products that are a much better choice than cigarette smoking. Indeed, our vision – for all of us at PMI – is that these products will one day replace cigarettes. Our company is changing – and dramatically. Could you be part of a truly dynamic worldwide team dedicated to an ambitious new vision? About the Role As the Retail Cluster Supervisor for Bristol, you will play a pivotal role in building and delivering the Bristol expansion through the development of the team. You’ll demonstrate strong leadership to inspire, motivate and nurture a high performance team who will deliver exceptional service to each customer. You'll also be responsible for actively developing internal talent to support the business wide succession planning strategy. Leading store performance through the highest levels of operational excellence, and a passionate focus on our consumers, you will review and improve the consumer experience by creating a culture of continuous improvement and an openness to change to improve the consumer engagement and retention. You’ll also be working together with our consumer engagement team to develop opportunities to enhance instore experience and working with our field force team for creating leads. You’ll be responsible for ongoing operations by conducting store visits overseeing the effectiveness in the store and identifying any opportunities to grow the consumer base through networking and developing business contacts and instore events. About You You are an experienced leader of either a flagship store looking for your first step into multi-site leadership or a current multi-site cluster manager, with excellent knowledge and contacts within the local Bristol area. We’re looking for someone dedicated to truly excellent customer service, someone who can motivate and encourage their teams in opening and running stores that give our consumers a phenomenal experience every time they walk through the door. You’ll possess a sound understanding of basic HR practices, including recruitment, and financial reporting, including budget and P&L accountability. You will be looking for a career in a company that is truly global in reach, and offers great people the opportunity to develop and grow themselves. If you’re seeking a job that challenges, inspires and rewards you, take a closer look at what we’re trying to do, and apply now. At PMI we see equal pay for equal work between women and men as the baseline standard for equality and we've proven that our actual pay practices match our good intentions with the Global EQUAL-SALARY Certification. On top this PMI is an equal opportunities employer.
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    London, United Kingdom
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