Job Description

Consumer Engagement Executive, Bristol 12 Month Contract

Welcome to PMI Here at PMI we want to be far more than a leading cigarette company. We’re building PMI’s future on smoke-free products that are a much better choice than cigarette smoking. Indeed, our vision – for all of us at PMI – is that these products will one day replace cigarettes. Our company is changing – and dramatically. Could you be part of a truly dynamic worldwide team dedicated to an ambitious new vision? About the Role As a Consumer Engagement Executive, you will be consulting, educating and supporting legal age smokers as they convert from smoking to our IQOS product. As a front line brand advocate for PMI, you will be instrumental in driving consumer conversion through a truly consultative relationship, excellent product knowledge and a real understanding of our consumers. Demonstrating a detailed understanding of our products and your territory, you’ll build a strategy to identify consumers, sourcing and acting on leads from our territory executives, and deliver personal guided trials to consumers interested in stopping smoking, partnering with them as they convert to our IQOS products. Using your initiative and local knowledge, you will generate creative ideas to engage with our consumers, providing the very best customer service and acting as a true brand advocate. This role is a 12 month Fixed Term Contract position. About You This role is key in driving our vision of a smoke free future. We’re looking for someone who is passionate about exceptional customer service, and someone who loves meeting and talking to people. You’re not someone who does the “hard sell”. You’ll enjoy mentoring, educating and motivating customers. You’ll think strategically around how you can make the most of your territory, and not be afraid to try new ideas to grow our brand and support consumers throughout their conversion journey. We're not looking for someone with a traditional sales background, and this isn't a standard 9-5 job. Ideally you’ll have previous experience in a customer facing environment, and you'll be energised and motivated by interacting with a diverse group of people every day. You’ll be looking for a career in a company that is truly global in reach, and offers great people the opportunity to develop and grow themselves. You’ll be based within a one hour commute of Bristol, or be open to relocating to the area. If you’re looking for a job that challenges, inspires and rewards you, take a closer look at what we’re trying to do, and apply now. At PMI we see equal pay for equal work between women and men as the baseline standard for equality and we've proven that our actual pay practices match our good intentions with the Global EQUAL-SALARY Certification. On top this PMI is an equal opportunities employer.
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    London, United Kingdom
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