Job Description

Consumer Insights and Analytics Manager

Our vision: A future PMI that’s known for replacing cigarettes with a portfolio of revolutionary products. Thanks to the imagination and perseverance of thousands of people at PMI, we have developed breakthrough products that are smoke-free and enjoyable. Over a million people have already switched to our new products, and this is just the beginning. We are investing to make these products the Philip Morris icons of the future. WE ARE LOOKING FOR A PERSON WHO HAS/IS: • min. 5 years of work experience in business intelligence, business analytics, market research, data science • statistical knowledge and proficiency in SQL and Power BI; comfortable with R, Python o delivered analysis, reporting using SQL, Power BI (preferred) or Tableau to support stakeholder’s decision o experienced with data-management, statistical and optimization languages, ideally PYTHON / R o experienced with text mining management and improvement (Stratifyd is a plus) • understanding and implementation experience of predictive modeling algorithms such as regressions, time series, clustering, decision trees, etc. with familiarity dealing with tradeoffs between model performance and business needs • ability to communicate at all levels of the organization (directors, managers, developers, end-users, etc.) and cross-functionally to make consumer insights relevant for different audiences by balancing storytelling and actionability / clear recommendations • The ability to convey complex solutions to a less technical person • Fluent written and spoken English & Polish. • Experience with NPS would be an asset • Educational background: Mathematics/statistics/advanced analytics, Economics, Engineering, Data science, Sociology RISE TO THE CHALLENGE: As Analytics and Insights Manager, you will: • Conduct real-time market-level analyses to generate consumer insights for their Commercial, Consumer Journey and Channel teams using consumer feedback via NPS system, connecting with other complex Internal business data sources • Create root cause analyses to build hypotheses that feed in to actions / further research and managing the various dashboards & systems • Applying variety of analytical techniques to perform root cause analysis, including data mining and collaborating with EAD • Combine consumer research, business KPIs and financial data to calculate customer equity / ROI analysis • Conduct post launch measurement of Inner loop initiatives • In-depth diagnostic research in the market into prioritized topics to learn what LAS/U are thinking / feeling / doing along the Consumer Journey and to recommend actions for improvement WE OFFER: • Multinational experience within a highly dynamic organization moved by the vision of a smoke-free future • Possibility to participate in international projects and open-up exciting career opportunities • Working in the office by Dworzec Gdański metro station • Competitive salary and wide range of the best-in-class benefits: • flexible working arrangements adjusted to your needs • private medical and dental care, life insurance • subsidized meals • multisport program • wide range of training, further education and possibility for support in getting higher professional qualification • employee pension plan
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    Warsaw, Poland
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