Welcome to Philip Morris International (PMI). Here at PMI we want to be far more than a leading tobacco company. We are building the future of smoke-free products, which are a much better alternative to cigarettes. Indeed, our vision – for all of us at PMI – is that these products will one day replace cigarettes.
YOU will join an organization at the most exciting time in its history for which you will play an active and impactful part - for more information, https://www.pmiscience.com/
YOU will join the evolving Reduced Risk Products (RRP) department within Philip Morris Benelux, for which you will mostly operate from the office in Antwerp (Berchem), Belgium.
There are a few areas of responsibility for this role:
• Sales & Front-end
o Monitor sales evolution and web analytics, and propose improvement initiatives
o Take part in project teams as subject matter expert, to advise on the best way to execute a project for the online platforms
• New product development
o Assist and advise in implementation of new online functionalities, so as to offer better after sales support. Coordinate with 3rd parties for smooth testing and implementation.
o Offer input in testing phases, end to end, from functionality validation to reporting
o Enrich and optimize the content for online digital platforms, so as to offer good after sales support to our customers
• Process improvement
o Identify and seize opportunities for process improvements
o Investigate and propose new methods of delivery & optimize the current e-fulfillment process
o Maintain the product catalogue (200+ SKUs), in terms of content, pricing and stock management
o Ensure that monthly scorecards with the e-fulfillment party contain actionable feedback
o Ensure compliance with eCommerce standards, as per PMI guidelines
• Stakeholder management
o Act as primary contact person for the e-fulfillment partner
• Experience of minimum 2 years in eCommerce, preferably in consumer electronics;
• Proven experience and skills in implementing new features in eCommerce, from digital perspective, with good understanding of Google Analytics;
• Good understanding of and proven skills for digital content creation and UX improvement;
• Good commercial acumen with ability to build rapport with internal and external business partners;
• Strong customer focus;
• Problem solver, with a healthy obsession for digital tools & solutions
• Excellent English & Dutch skills; French is a plus
• Have a creative & curious mind, focused on finding smart & practical solutions
• University degree in Business, Economics, eCommerce or similar
WHAT WE OFFER:
You will find that our company offers a dynamic work environment, many learning opportunities and the possibility to express your potential with experimentation. You will benefit from working in a highly skilled team, operating in a dynamic and challenging commercial environment. You will find we provide the opportunity to work with a diverse group of people with varied backgrounds. You will be part of a professional environment with opportunities for career development locally and internationally. You will have the opportunity to develop along a defined career path with support in your professional development. You will find we offer a competitive salary and excellent benefits package (variable pay based on achieved targets, mobile phone, flexible benefits).
WHO WE ARE:
PMI is the world’s leading international tobacco company, with six of the world's top 15 international brands and products sold in more than 180 markets. In addition to the manufacture and sale of cigarettes, including the number one global cigarette brand (Marlboro), and other tobacco products, PMI is engaged in the development and commercialization of Reduced-Risk Products ("RRPs").
RRPs is the term PMI uses to refer to products with the potential to reduce individual risk and population harm in comparison to smoking cigarettes. Through multidisciplinary capabilities in product development, state-of-the-art facilities, and industry-leading scientific substantiation, PMI aims to provide an RRP portfolio that meets a broad spectrum of adult smoker preferences and rigorous regulatory requirements. For more information, see www.pmi.com and www.pmiscience.com.
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