Brand Retail Coordinator - Albarraque
Be a part of a revolutionary change
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom dream up and deliver, better, brighter solutions and the space to move your career forward in endlessly different directions.
Our Retail teams have a direct impact on our new mission: converting smokers to our ground-breaking, smoke-free IQOS products. They’re at the forefront of our total transformation as we roll out new stores and new products. It’s an energized, exciting, engaging experience.
Brand Retail is where you can set the rules. You can shape the customer journey, from acquisition and conversion through to loyalty. And you can watch your efforts succeed and develop your skills collaborating across regions and functions.
If you want to make a life-changing impact on customers, there’s nowhere better to develop your career.
Your ‘day to day’
You will be responsible for operational stores management, to define and guarantee the deployment of all strategic plans and to develop IQOS assistants, always striving to deliver a unique customer experience and boost store results.
Who we’re looking for
Minimum of 2 years of experience working in retail or in personalized customer service;
Proven experience in delivering an excellent customer experience;
Previous experience working with KPIs;
Previous experience in managing commercial teams (preferably in retail);
Strong analytical skills (upper intermediate knowledge of MS Office Excel - Advanced preferable);
Strategic thinking and collaborative working attitude;
Ability to adapt to challenges, always keeping a professional attitude of learning and evolving;
Excellent verbal and interpersonal abilities;
Ability to work autonomously;
Fluency in Portuguese and English;
Knowledge of retail or business systems (i.e.: POS, MS Office etc);
University degree as a plus.
What we offer
Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to improve the lives of a billion smokers.
To join our growing team….