Taipei, Taiwan


Information Technology



Job ID


BE A PART OF A REVOLUTIONARY CHANGE At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. IT Analyst Consumer - B2B will interact with business team through multiple discussions and brainstorming to build project scope from front-end system to back-office reporting. You will be involved in various stages of planning, defining business requirements, converting into functional flows, wireframe designs and building standards for UX and cross-channels integration. Change management requires collaborative communication and influencing ability to handle conflicting priorities, push forward deadlines or taking a step back to manage stakeholder expectations. YOUR ‘DAY TO DAY’ 1. Understand business requirements; provide maintenance and support • Partner with local process owners to review and analyze business process, procedure and user requirements to propose and develop optimized solutions for better return on investment and productivity improvement. 2. Execute the design, build and deployment of IT solutions • Manage projects with Agile/Scrum methodology. • Provide necessary documentations to support system usage and troubleshooting. Organize system trainings for end-users and power-users during system implementation. • Work with 3rd party vendors and global product team to make sure requirements are implemented in required duration by assigned development team. 3. Conceptualize Sales Information dashboard via BI tools • Assist to deliver accessible and user-friendly Sales Information dashboard that provides in-depth sales information data (covering various KSI reports required for FSF operations/ middle and senior management). This will include exploring existing PMI front end reporting solutions and provide fit gap analysis from Commercial users requirements. 4. Provide maintenance and support for local and global IS system solutions • Coordinates with global/ local support team to resolve system incidents and fulfill enhancement requests. • Coordinate and implement security measures to safeguard information in application systems against accidental or unauthorized modification, destruction or disclosure. • Assist/ Back-up Sales Administrator to minimize operational downtime. • Training Global Helpdesk to provide 1st level support to the field sales force and liaising with local IT team for 2nd level support when required. WHO WE’RE LOOKING FOR • Bachelor’s Degree is a must. Major in Computer Science is preferable. • At least 5-year experience in Information Systems, business application design and development. • Minimum of 1 year project management experience. • Familiar with software development lifecycle is a must. • Experience in E-Commerce solutions and/or Visualizing Reporting tool (Power BI, Tableau) is a plus. • Understand API specification and other technical documentation comprehension. • Fluent in spoken and written English and Mandarin. WHAT WE OFFER Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.