Tokyo, Japan





Job ID


Job Title: Billing Lead/Office Administrator (Special Needs hiring) Location: Tokyo, Japan Organization: Operations Customer Service Employment type: Permanent employee Philip Morris Japan is committed to providing equal employment opportunities to persons with special needs (Disability Certificate Holder). This is a full time, permanent position and we are looking for individuals who want to contribute to the Company’s goals working in a large scale organization. The role is dynamic, fast moving, multitasking and multifaceted. The Role The billing process lead is responsible for ensuring sustainable billing process of sales orders to trading company located in Japan and inter-company across European countries. They are expected to execute standard billing process properly daily, and monitoring shipment volume based on business priorities and KPIs. This function is highly critical in nature, and is empowered to monthly closure collaborate with Finance and Demand planning function. ESSENTIAL DUTIES AND RESPONSIBILITIES The billing team will perform tracking on shipment status and loading schedule from production sites around the world, including ocean and air shipment. And is responsible for providing the latest and accurate information to respective functions and the management team as defined by the business needs. Sales Order, Purchase Order Creation and Monitoring Responsible on a monthly basis for SO/PO Creation in SAP. Registration of the batch information and master data maintenance. Ad-hoc scheduling change and quantity change of purchasing order as required for critical business scenarios, such as projecting shipments through a quarter end, pull-in opportunities, or what-if modeling of lowering of fill rate requirements. (i.e. Pull-in/Push out, Cancellation, Change and ad-hoc additional requirement if any) Utilize weekly output of status update of the shipment consolidated by MS Access and Excel to proactively identify risks of delay and potential constraints in advance of the loading schedule working together with order management EU and S&OP team in Japan. Billing Process Responsible for validation of billing data processed in shared service for daily and monthly closure. Execute local billing process physically as creating the statement of the delivery and Pro-forma Invoice in a timely manner. Trouble shooting SAP system related with Helpdesk for any issues that can’t be handled to secure stable daily transaction. Business Process, Project Management Responsible for ensuring that process improvement opportunities are identified, and that any barriers and issues are raised and communicated in a timely fashion. If any requirements or requests to change the process arise, responsibility to ensure that proper change control procedures are followed and that any process documentation is updated and maintained to reflect the current approved process and settings. QUALIFICATIONS • Physical Disability Certificate holder • At least 5 years experiences in a customer service or order management role • With Junior college or higher degree • Well equipped with knowledge of the standard supply chain • Handle business in large-scale overseas projects • User Experience ERP (SAP: SD and MM Module) • Basic Excel knowledge strongly required (If, V-lookup, Pivot table) • Basic Access knowledge required • Working knowledge of MS Outlook/Word/Powerpoint • Ability to adapt in a fast-paced, changing environment • Project lead/management skill is preferred • Business level English required WHAT WE OFFER Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours – we’ll empower you to take risks, experiment and explore • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress • Take pride in delivering our promise to society: to improve the lives of a billion smokers PMI is an Equal Opportunity Employer.