Heredia, Costa Rica





Job ID


Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Wherever you join our crucial 47,000-strong Operations team, you’ll have the opportunity to make an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning. Your ‘day to day’ This role owns, lead and manage the supply planning process for its market (1) Ensure successful inventory management throughout the supply chain, ensuring timely availability, with corrects inventories level in all the chain (factories, transit and markets). (2) Ensures that new product introductions are timely executed while meeting service, cash and cost targets. (3) Lead market drumbeat in order to control DOI, anticipate and mitigate risk of excess, obsolescence and out of stocks. (4) Assist and support the manager S&OP in preparation and facilitation of market S&OP, identifying main drivers, opportunities and risks while ensuring the outcome is seamlessly integrated into the subsequent supply chain planning processes (5) Responsible for supply performance, process excellence, continuous improvement and adherence/implementation of global standards and reporting requirements. Main Accountabilities: Lead Markets Drumbeat in a weekly process with Comercial, Logistics and Factory Planning, to guarantee the correct supply to the market, complying with the IMS of NPI and established inventory policies. Identifying and mitigating OOS or LOGD risks Collaborate with the Global Category Team, Regional Customer Service and Markets to manage products lifecycle. (1) Ensure specific care for new product introduction by aligning plans with the different stakeholders, assessing their impact in terms of service, cash and cost. (2) Ensure the plans are reflect into Production Plan, follow up and monitor their execution. Assist and support the preparation of the market S&OP meetings. (1) Advise Customer Service (Regional, local) of variances between existing inventories, plans, actuals, budgets. (2) Drive alignment of plans and/or corrective actions in supply that will improve our supply chain metrics in the area of cost, cash and services. (3) Report on supply performance through standard KPIs, dashboard and reporting. (4) Monitor the supply planning metrics and use root cause analysis to resolve largest gaps. Ensure that performance levels and professional development will achieve or exceed business objectives. Maximize the organizational and individual performance in attainment of business objectives. Reinforce and adapt a process-oriented structure with a continuous optimization of utilization of manpower and equipment. Create a self-motivating environment that encourage all employees to develop to their full potential and freely express their ideas for continuous improvement of the workplace conditions and business performance Who we’re looking for • Degree in Industrial Engineering, Supply Chain Management or related fields • APICS certification and/or certification in Business Forecasting & Planning (IBF) and/or Lean Six Sigma certification are a plus • Fluent in English and Spanish What we offer Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to improve the lives of a billion smokers.