Taipei, Taiwan


Information Technology



Job ID


BE A PART OF A REVOLUTIONARY CHANGE At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. (Senior) IT Analyst Consumer – B2C will interact with business team through multiple discussions and brainstorming to build project scope for B2C requirements. Change management requires collaborative communication and influencing ability to handle conflicting priorities, push forward deadlines with development team or taking a step back to manage stakeholder expectations/delivery timeline. YOUR ‘DAY TO DAY’ 1. Understand business requirements; • Partner with local process owners, review and analyze business process, procedure and user requirements to propose optimal solutions to meet business needs. 2. Execute the design, build and deployment of IT solutions; • Work with 3rd party vendors and global product team to make sure requirements are implemented in required duration by assigned development team. • Develop functional flow and cross platform integration design of B2C solution. • Perform and design system test, use cases, front-end contents, integration test dependencies and validate test results against requirements. • Coordinate and implement security measures to safeguard information in application systems against accidental or unauthorized modification, destruction or disclosure. • Organize end-user, power-user and system trainings during system implementation. 3. Provide maintenance and support for local and global IS system solutions; • Coordinate with global/ local support team to resolve system incidents and fulfill enhancement requests. • Provide data extraction from the system to assist various market information analyses. 4. Project management; • Participate as project member or manage IT projects using Agile/Waterfall methodology with key stakeholders. WHO WE’RE LOOKING FOR • Bachelor’s Degree is a must. Major in Computer Science is preferable. • At least 5-year experience in Information Systems, business application design & development. • Fluent in Mandarin is a must. • Experience in E-Commerce solutions or online shopping sites, aftersales support, replacement, payment integration and fraud prevention. • Experience of Adobe Experience Cloud, SAP Hybris, and Salesforce Service Cloud/Marketing Cloud is a plus. WHAT WE OFFER Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.