Seoul, South Korea





Job ID


BE A PART OF A REVOLUTIONARY CHANGE At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Digital at PMI is dynamic, diverse and disruptive. Join us and you can bring new ideas to life in a truly global function at the creative core of our business. The smoke-free revolution means we’re rebuilding everything from the ground up. You’ll feel like you’re working in a start-up here – with the freedom to shape and define the future of digital, but with the support and scope of a vast global business. It’s challenging, fast-paced and highly collaborative – if you want the freedom to find new ways to connect with consumers, there’s no better place to progress your career. YOUR ‘DAY TO DAY’ • Develop integrated e-Commerce strategies for owned channel along the consumer journey followed by campaign/program orchestration for seamless experience, supporting e-Commerce Manager • Plan and deploy e-Merchandising content on owned e-Commerce platforms to maximize traffic and conversion in collaboration with internal stakeholders • Lead and manage operations of e-Commerce business on owned platforms (e.g., Kakao, App, etc.) • Lead operations setup for launch of new local e-Commerce system and continuously drive enhancement of user experience and sales performance on both system and campaign capability and efficiency • Drive lead generation via various Digital Acquisition Programs on with Consumer Acquisition Program Team • Drive retention and customer care via various programs on in collaboration with Consumer Retention / Customer Care Teams • Identify emerging platforms, e-Commerce trends, and innovative digital acquisition/retention/customer care programs that will continue to grow and transform RRP business • Ensure internal/external compliance and legal requirements in collaboration with internal compliance, legal and control teams • Set meaningful KPIs and track sales and web performance data followed by taking improvement actions based on insight and performance reports • Manage 3rd party partners including creative agencies, logistics providers, digital/technology service providers, etc. WHO WE’RE LOOKING FOR • Minimum 5 years of experience in e-Commerce for B2C business • Operations experience on owned e-Commerce platform a must • Knowledge in E-commerce tools and platforms (Adobe Magento preferred, Demandware / SAP Hybris / Shopify, etc) • Experience in insight-gathering based on sales performance data • Product / Price / Campaign / promotion management experience is a must • E-commerce performance monitoring and reporting experience is a must • Experience working with Global Headquarters, and headquarters experience is a plus • Experience working with various digital platforms and agencies is a plus WHAT WE OFFER Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Be able to work in flexible work schedule (half-day Fridays), and receive competitive compensation & benefits including Group life and accident insurance, Welfare card etc. OTHERS • Contract Type - Permanent • Work location - Philip Morris Korea, 10, Gukjegeumyung-ro, Yeongdeungpo-gu, Seoul, Korea HOW TO APPLY • Go PMI career site, "" and set ‘South Korea’ and search for the job • Click ‘Apply Now’ button and ‘Upload a File’ for new applicants • Upload your English Resume either in Word or PDF format (merge your files into one file named as your English name, i.e., CV Gildong Hong) • Fill in basic information such as employment and education • Create password and submit application #LIJobs