Taguig City, Philippines


People & Culture



Job ID


Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. The scale of our transformation means we’re effectively building a vast new business, at pace. In P&C (People & Culture - our HR function), we have a huge part to play, defining and shaping our new customer focused culture, organising functions to work more effectively together and attracting the best talent with new types of skills to join us. Your ‘day to day’ In order to impact learner experience and support cost effective and value creation development decisions made by the P&C Learning and Development Directors/Managers/Leads in the affiliate, the Regional Learning Ops Specialist: • Supports the deployment of global learning programs, initiatives and solutions through the administration and maintenance of the Employee Development Training Offer, recommends available and relevant courses to address skills gap and support capability building programs, generates and provides reports for data analysis and provides technical support and expertise on the learning applications used • Implements the learning and development content strategies of global and local Community Managers in Fuse, our Learning Management System (LMS) in relation to: content management to engage users, report generation and preparation to supply data that reflects learners’ consumption and engagement and safeguard optimal learning experience by ensuring the learning assets are in the best content format • Collaborates with the Learning Advisor by executing complex and multiple processes and activities to ensure on-time and effective delivery of learning and development products, solutions, and services such as content creation and upload, course and session creation, training records maintenance, language program administration and system support and upkeep Who we’re looking for? • Background on Learning Process Knowledge • Knowledge on LMS which includes content management and system maintenance • Customer oriented, has good interpersonal skills and is a team player • Has strong collaboration skills; able to efficiently and effectively work with local affiliates and global team to support delivery of global programs and solutions • High attention to detail and can work with minimum supervision • Has good analytical skills; able to advise basic troubleshooting procedures, resolve learning system issues that are within scope and prepare learning reports as per stakeholder requirement • Ability to work from home • Advanced MS Excel proficiency is a plus What we offer Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to improve the lives of a billion smokers.