Antwerp, Belgium





Job ID


Be a part of a revolutionary change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, when you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly new directions. Wherever you join our crucial 47,000-strong Operations team, you’ll have the chance to create an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges – from the way we source and buy raw materials, to the way we engineer and manufacture, and in our supply chain planning. Bring us your curiosity and a desire to challenge the everyday, and we’ll give you lots of responsibility. You’ll help us improve, inject innovation and build new ways of working. You’ll be solving supply chain problems that span the whole world: a smoke-free world. Your ‘day to day’ as the Manager WH&L Operations Performance • Functional lead for Performance, PMO & Portfolio management: o Leads the Project Management Office (PMO) to ensure portfolio of programs in WHL Operations are defined, set up for success and delivered in quality – through project/program standards, resource management, cascade of governance, gates etc. o Leads the performance cycle and deliver the results Q-o-Q and Y-o-Y for the function o Brings analytics as a capability to be able to help solve for performance gaps and opportunities including predicting possible risks to delivery of results o review with the sub-function lead the list of the projects, verify resources needed for new ones and call out if needed. • Define with sub-function stream leaders KPI’s to measure initiatives success and centralize their management & automation: o Define with WHL Operations stream leaders in process and output the results to measure initiatives success and centralize their management & automation o Work with OSRD team and IT for results tracking automation o Create a centralized dashboard to track on a weekly/ monthly basis all agreed parameters • Act as the Single Point of Contact in the WHL Operations team for the functional SDDS through the PDCA definition, master plan and 90 days plan set up and maintenance: o Runs the annual SDDS process o Ensures that each stream produce its own PDCA o Collaborate with sub stream leaders to ensure the plans • Project manage all interdependencies and SME inputs to ensure timely identification of critical path activities and external inputs o Coordinate and Facilitate WHL Global operations budget cycle and forecast review o Manage Budget and RF calendar with Finance and Sub stream leaders o Ensure all sub stream team provides info as per calendar and review prepared information with Director Global OPS • Be the single point of contact for WH&L Operations capability building: o Drive WH&L operations sub-function in defining skills and capabilities for their roles, defining scorecard to measure current capability coverage and prepare the development plan/ training with operations excellence and OSRD for the team to become best in class in WH&L Operations Who we’re looking for: • Business, Engineering, Economics or equivalent combination of education and work experience. Professional experience in Project Management, Supply Chain & Finance • 5+years’ experience in supply chain and/or Finance Operations/ controlling • Min 2 years in leading department performance • Proven track record to collaborate with different teams • Strong interpersonal capabilities: • Ability to be flexible in a demanding, fast-paced environment, where it is important to react quickly to incoming requests. Ability to make quick decisions with 80% information • Ability to work effectively with a diversity of people. Manage interpersonal conflict properly • Ability to connect the dots to create new opportunities. Has curiosity to look for new ways & opportunities to bring value, simplify processes and/or reduce cost • Results Orientation: Ability to follow through commitments from start to finish, remove barriers that get in the way of achieving the results, learn from mistakes. What we offer Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to do things differently, experiment and explore • Be part of a broad diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to improve the lives of a billion smokers.