Prague, Czech Republic





Job ID


To strengthen our Omnichannel team we are currently looking for enthusiastic, entrepreneurial, self-driven, customer-centric young professional with good organizational and project management skills who is not afraid to take lead, drive discussions and come up with own solutions. Do you look for ways to grow in your job? Are you, consumer focused, action oriented and you learn on the fly? Do you have courage to challenge status quo, an entrepreneurial spirit? OMNICHANNEL DEPARTMENT ROLE: Omnichannel team is primarily responsible for annual plan and definition of the key initiatives for the upcoming year(s). The key responsibility lies in overseeing the full omnichannel implementation of all initiatives. We are currently looking for a OMNI CHANNEL EXECUTIVE WHAT WILL BE YOUR ROLE: • Customer experience satisfaction across channels • Management of the projects across the company functions • Time management of the running projects and liaising with key stake holders • Review, analyze and evaluate cross-channel performance, competitive environment and identify gaps and opportunities for future activations • Monitor market trends and identifying potential areas in which to invest, based upon consumer needs WHAT ARE WE LOOKING FOR: • Native Czech/Slovak language, advanced English – daily speaking, writing (we have colleagues from abroad in the team) • Min 2 years of experience in project management ideally in the field of Sales and Marketing (B2C) & e-com • Experience in Process Mapping and/or Value Stream Mapping with the aim to improve processes resulting into better CX and loyalty increase • Understanding of Customer Lifecycle and different business approach during specific parts of it • Frequent MS Office user (Power Point, Excel – basic formulas) • Strong interpersonal skills, ability to learn, very good analytical skills partnered with a creative mind • Good time management as well as flexibility in dealing with unexpected situations WHAT DO WE OFFER YOU: • We offer a competitive salary and excellent benefits package such as: • Flexible working hours / home office possibility • 25 vacation days and 4 sick days • Excellent location - Karlovo namesti (line B, 10 min from line C - I.P.Pavlova), with terrace on 8th floor with great view and ,,Naplavka" behind the corner • Meal tickets and plenty of restaurants close to the office • 5 000 points in BenefitCafe, Multisport card • Summer/winter vacation contribution • Life & accident insurance, Pension plan with contribution (3rd pillar) • Above-standard medical care About Philip Morris ČR a.s.: Philip Morris ČR a.s., an affiliate of Philip Morris International Inc., is the largest manufacturer and distributor of tobacco products and also a limited risk distributor of the smoke-free tobacco products and related accessories in the Czech Republic, and is listed on the Prague Stock Exchange (Burza cenných papírů Praha). The company, which has been present in the country since 1992, employs more than 1,000 people across the Czech Republic. Philip Morris ČR a.s. has a 99% interest in Philip Morris Slovakia s.r.o. registered in the Slovak Republic. Over the past 27 years, Philip Morris ČR a.s. has supported numerous charitable projects, including the development of social programs aimed at improving living conditions in local communities. Our company has been certified a Top Employer for the sixth consecutive year by the Top Employers Institute. Philip Morris is also the first international company awarded with a global Equal Salary certification, which demonstrates the same conditions for both men and women in terms of equal pay for the same job within our company. For more information, see