Antwerp, Belgium


Information Technology



Job ID


We at Philip Morris are dedicated to doing something very drastic: replacing cigarettes with smoke-free products in order to create a smoke free future. This is the biggest shift in the history of Philip Morris International and the whole industry. We are convinced it is the right one for our consumers, our company, shareholders, and society. The mission of our IT and Data team is to deploy and sustain the technology that is critical for the success of our company’s mission in the Benelux and Nordic markets. The main responsibilities of the team are: - Delivery of technology to enable an omnichannel consumer experience and to address consumer pain points along the consumer journey - Delivery of B2B technology to optimally engage with trade partners - Delivery of a reporting environment that helps us become a data driven organization - Support and continuous enhancement of all B2C, B2B and BI solutions To strengthen this team, we are looking for a BUSINESS ANALYST IT Analyst Consumer will interact with business team through multiple discussions and brainstorming to build project scope for B2B/B2C requirements. You will be involved in various stages of planning, defining business requirements, converting into functional flows, designs and building standards for UX and cross-channels integration. Change management requires collaborative communication and influencing ability to handle conflicting priorities and to manage stakeholder expectations. YOUR ‘DAY TO DAY’ 1. Understand business requirements; • Partner with local process owners to streamline business processes for better return on investment and productivity improvement. • Understand business' needs and conduct analysis on how to improve system reliability and support experience, development and deployment of global/ regional/ local application systems in compliance with Philip Morris policies and procedures. 2. Lead the design, build and deployment of IT solutions • Manage projects with Agile/Scrum methodology or concept. • Review and analyse business process, procedure and user requirements to propose and develop optimized solutions to meet business needs. • Execute change management process & procedures and translate user requirements into functional specification for application developments. • Coordinate and implement security measures to safeguard information in application systems against accidental or unauthorized modification, destruction or disclosure. • Review applications during and after delivery to ensure the solution meets business needs. 3. Provide maintenance and support for local and global IS system solutions • Coordinates with global support teams to resolve system incidents and fulfil enhancement requests. • Provide necessary documentations to support system usage and troubleshooting. Organize system trainings for end-users and key-users. • Training Global Helpdesk to provide 1st level support WHO WE’RE LOOKING FOR Experiences • Bachelor’s Degree. Major in Business Administration, Information Management or Statistics is preferable. • At least 3 years in Information Systems, business application design and development. • Minimum of 1 year project management experience; Agile/Scrum/Waterfall • Understand API specification and other technical documentation comprehension Competencies: • Analytical strong, knowing when to shift from the bigger picture to the tiny detail and back • Learning on the fly, today’s skills are tomorrow’s history • A team player while maintaining a strong own vision and goal • Capable to shift focus in rapid changing requirements WHAT WE OFFER Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the Opportunity to define your future and ours. We’ll empower you to take risks, explore and upskill. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with interesting and knowledgeable people and feel like you belong. WHAT WILL THE SELECTION PROCESS LOOK LIKE? Talent Acquisition (TA) will perform an initial screening to assess whether candidates match with the defined vacancy requirements. If this is the case, the candidate will be invited for a phone screen, which can result in 2 virtual interviews later on. In parallel, you will be asked to complete online assessment tests*. At the end of the process, each candidate will receive the assessment results, as well as actionable feedback for their further development. *Assessment Tests The tests are integrated in the selection process to increase objectivity of the final decision making. The assessment tests for this role is a cognitive ability test. The results will not be saved in the employee’s file, and will only be used in the context of the vacancy for which the employee is applying. Results are therefore not used for purposes of performance evaluation. • Cognitive Ability Test: Report links under three headings: 1. Deductive reasoning (measuring the ability drawing logical conclusions) 2. Inductive reasoning (measuring conceptual and analytical thinking) 3. Numerical reasoning (measuring capacity to understand numerical data and interpret mathematical information correctly)