Shenzhen, China





Job ID


Be a part of a revolutionary change. At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. We’re also exploring new categories, looking beyond nicotine to develop a new portfolio of innovative products. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. It’s so rare in Electronics industry that everything aligns to create the ideal conditions for outstanding work. Right now, at PMI, that’s exactly what’s happening. We are the driving force for our bold new vision: to replace cigarettes with a revolutionary portfolio of alternative products. Join us and you’ll have the resources, support and technology you need to break new ground and see ideas come to life. You’ll be surrounded by some of the brightest experts in their fields, with fast access to subject experts and commercial decision-makers. If you’re creative, courageous and ready to take risks, you can make a huge impact and propel your career in an endless number of directions. Ultimately, by delivering our smoke-free and beyond nicotine future, your work could change the lives of millions. Your ‘day to day’ You will be employed in Shenzhen, China. We are looking for a Subject Matter Expert (SME) to work closely with global operations center, cross functions SME, reverse hubs and manufacturing suppliers in leading all quality related topics for our global reverse hubs for refurbishment, including activities to keep the QA requirement conformity, product compliance and legal requirement for ensure the overall quality performance meets the standard. • Develop and review project QA results and QA signoff; that is, including process flow, control plan, test plan, SOP and work instruction, etc. • Quality standard setup for product and align cross reverse hubs on refurbishment activities. • Responsible for the quality critical metric setup, supervise and review. • Accountable for production line qualification, ensure process and product quality are conformed. • Initiate and committing to continuous quality improvement. Lead compliance and surveillance audits, production performance monitoring and review. • Responsible for customer complaint or quality crisis. Liaise with internal and external parties in driving root cause analysis and corresponding corrective action/ preventive action implementation and validation. • Collaborate with multiple internal groups (such as engineering, Supply Chain, CMF) as well as external parties for quality issues. • Working closely with suppliers to understand and drive quality and raw material related issues. Who we’re looking for • Bachelor degree in Electronic/ Mechanical/ Industrial Engineering or equivalents • Six Sigma Green Belt or Black Belt will be an advantage • 8-10 years working experience in Quality and Engineering field • Experience in high volume electronic consumer product manufacturing • Proficient knowledge of Quality System, project management and advance quality philosophy, i.e. Six Sigma/ APQP methodology • Experience in IATF-16949 / ISO13485 and quality standard of FDA is an advantage • Good communication skill and influence skills within organization. • Creativity and fact based analytical skills. • Good problem analysis and problem solving with quality tools • Technical writing skills, ability to communicate technical knowledge in a clear and understandable manner • Able to work in a multifaceted organization and fast-paced environment What we offer Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: deliver a smoke-free future. Philip Morris International: Delivering a Smoke-Free Future Philip Morris International (PMI) is a leading international tobacco company engaged in the manufacture and sale of cigarettes, smoke-free products and associated electronic devices and accessories, and other nicotine-containing products in over 180 markets. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a better choice than continuing to smoke. PMI's smoke-free product portfolio includes heated tobacco and nicotine-containing vapor products. For more information, see our PMI ( ) website. Our priority is to attract, support and keep with us diverse and unique individuals. Our global workforce of more than 71,000 people is one of our greatest strengths and the key to our success as a company. Our employees speak more than 80 languages and come from all corners of the world. #LIjobs