London, United Kingdom





Job ID


Be a part of a revolutionary change. At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom dream up and deliver, better, brighter solutions and the space to move your career forward in endlessly different directions. The Operations function, thanks to its global scale and drive for innovation, is playing a meaningful role in PMI’s business transformation. Our mission is to produce and deliver products to our markets and into the hands of our consumers in a sustainable way! Operations is at the center of a powerful triangle of deep consumer connection, product innovation and executional excellence. Our people are passionate, driven and innovative. From procurement, to manufacturing and throughout our supply chain, you’ll have plenty of opportunities to leave your mark in this transformational journey to deliver better, smoke-free alternatives to millions of adult smokers around the world! We are looking for a Learning Program Manager, OpEx, Global Studios, UK. The role will be based in London. Your ‘day to day’: Strategy and Planning (in conjunction with the Head of Capability Development): • Ensure that learning activities are aligned with the Operations’ strategy / OGSM / Education & Training Pillar as part of the Operations’ Integrated Operating System. • Align Ops capability development with overall PMI learning strategy. • Lead innovatively external partner to develop appropriate trainings and interventions for the capability development. • Leading the design, development and delivery of a range of integrated learning and development solutions. Sourcing appropriate methodologies, and delivering training and facilitation to staff as required. • Manage the internal trainer community. • Lead Ops capability processes and activities to ensure consistency and efficiency of the learning in Ops. • Working with subject matter authorities (SMEs) to analyze business needs and identify new content for development. • Analyzing learner needs and trends, to identify insights for better design and engagement. • Acting as a project manager and business partner to functions to build and coordinate end-to-end plans for design, production and communication – using short cycles and quick timescales. Solutions Design: • Crafting learning experiences that are contextually relevant, pedagogically engaging, impactful and effective. • Owning the production of diverse learning assets using internal/external capabilities (including vendor management where necessary). • Leading the production process with SMEs to ensure validation of content and flow. • Act as a subject matter authority for learning design, advising diverse partners on the best approach to implement learning solutions that respond to specific business needs. • Scout, test, recommend and implement after approval new learning solutions like VR, adaptive learning, gamified learning, etc. Who we’re looking for: • Deep understanding of the Operations’ function incl. the Integrated Operating System and Education & Training Pillar. • Good understanding of adult learning and instructional design, with curiosity regarding cutting edge developments and evolving standard methodologies. • Experience in learning and development either in a large organization or a consultancy. • Experience in instructional design. • Experience of designing using a variety of digital learning formats and techniques: videos, e-learning (SCORM, HTML5), infographics, games/simulations, podcasts, virtual classrooms, gamification etc. is a plus. • Experience of using Fuse Universal. • Experience in dealing with stakeholders internal and external. • Clear, concise and engaging communications skills. • Desire to embrace Fast Forward ways of working where appropriate, ensuring our customers are at the heart of our decisions and taking an experimental approach to learn, adjust and improve. • Ability to facilitate training sessions, with strong understanding of how to choreograph learning environments optimally. • Ability to “train trainers” and maintain trainer community. • Strong project management skills. • Critical thinking/ ability to proactively develop future capabilities that need to be succeeded. What we offer: Our success depends on every colleague who comes to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an expansive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to improve the lives of a billion smokers. PMI is an Equal Opportunity Employer #Lijobs