Jakarta, Indonesia


Information Technology



Job ID


MAKE HISTORY WITH US! We’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. We are looking for an IT Product Analyst who will be based in Jakarta. HOW CAN YOU MAKE HISTORY WITH US? • Engage with partners to understand business requirements of your service • Translate business requirements, corporate compliance and security guidelines into the roadmap, communicate new features to all partners • Coordinate end-to-end activation of a certain set of features, linked to a global program • Create change requests, resolve issue as per SLA • Ensure service offering alignment with the Solution Design, Technology Roadmap, IT Guiding Principles and PMI practices • Assess team maturity on periodic basis and mentor team members where needed WHO ARE WE LOOKING FOR? • Bachelor’s or master’s degree in Computer Science, Information Technology, Engineering or equivalent • Familiar with IT Service Delivery & have experience in eCommerce/B2B/B2C processes • Experience in Cloud Technology (AWS) is a must (certified would be best), while understanding in Software Architecture (Microservices, CI/CD, DevOps), SaaS and API Integration technologies with MuleSoft would be an asset • Knowledge of agile tools and techniques like: Kanban, Design Thinking, numerous Burndown techniques, numerous Retrospective formats would be an asset • Have project management certification – Project Management Professional (PMP), professional scrum certification (Product owner, Scale, Agile Leadership), and experience with service management frameworks (ITIL) and vendor management would be advantageous • Good sense of accountability in driving results and decision-making • Analytical thinking with curiosity to learn the analytics ecosystem • Ability to adapt to a changing environment • Experienced dealing with conflicting priority among technical and non-technical stakeholders and influencing towards common goals (good collaboration skill). Preferably working experience(s) in global organization. WHAT WE OFFER Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join Sampoerna and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. Are you up to the challenge? What are you waiting for? Apply today and let’s #MakeHistory together.