London, United Kingdom


External Affairs



Job ID


Senior Manager Capability Building At PMI, we’re totally transforming our business, and building our future on smoke-free products. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions! It’s an exciting, ever-changing environment – ideal for experts who are driven, disruptive and dynamic. If you’re comfortable with ambiguity and excited by the challenge of shaping things from the ground up, you’ll be in your element here. There’s endless space to develop too, so you’ll be progressing your career as fast as you build our smoke-free future. External Affairs is a growing team, full of fresh opportunities. Our smoke-free transformation is completely changing the way we engage. We have stakeholders to talk to and brave new messages to share. We need talented people who are also excited by our sense of purpose to help expand our influence – on the media, legislators, health professionals, national governments and public policy-makers. We are currently looking for a Senior Manager Capability Building for our team in London, UK. You will: • Drive outstanding learning strategies and innovation for our most strategic, global & business critical capability build priorities & programmes. • For one or more critical capability areas: Translate business needs into capability plans/curricula and liaise with internal teams and external partners (learning providers, faculty, scientists…) to effectively address them (build/buy). • Own global, cross-functional learning & development curricula; being accountable for strategy, impact, innovation & ongoing improvement. • Champion, explore and promote learning science and methods that improve learner engagement, transfer, and impact across PMI globally. • Set standards for learner-centric learning design, linking the various levers for development to enable our people to perform at their best. • Guide and serve as first escalation point for learning designers; working seamlessly across the global learning team to ensure alignment and integration. • Define and set the standards for learning innovation & capability build across the enterprise (philosophy, principles, practices & process) • Advise & provide consultancy on learning practices, approaches and methods across the PMI learning community of practice and as part of strategic projects. • Drive continuous improvement and influence towards a culture of learning at PMI which encourages and promotes learning. • Work closely with the Learner Engagement & Insights Lead, P&C Analytics and Global Learning Delivery teams, to define, review and adjust meaningful learning analytics. Who we’re looking for: • Proven relevant experience, either in business and/or consultancy • Strong credibility, experience and proven track record in modern capability and proficiency development, instructional design and learning deployment and activation in a global / matrixed context • Strong conceptual understanding; forward thinking and ability to define and implement future-proof learning strategies, ideas, concepts and methodologies. • Strong analytical skills; leveraging data and insights for better design, impact and rollout • Excellent communication, mentor and influencing skills; experience in advisory/consulting advantageous • Working collaboratively, building alliances and partnerships with ease & being politically savvy What we offer We genuinely care about our people and we show this through living out our Employee Brand each and every day. It’s what connects every colleague in every market. In additional to a competitive salary and benefits package, we offer a fantastic office environment and look to ensure you have the best work-life balance possible. Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you could: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to deliver a smoke-free future. Philip Morris International: Delivering a Smoke-Free Future Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company and its shareholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, smoke-free products and associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI’s smoke-free IQOS product portfolio includes heat-not-burn and nicotine-containing vapor products. As of June 30, 2019, PMI estimates that approximately 8.0 million adult smokers around the world have already stopped smoking and switched to PMI’s heat-not-burn product, available for sale in 48 markets in key cities or nationwide under the IQOS brand. For more information, please visit and PMI is an Equal Opportunity Employer. #LIjobs