Details

Contract

Full-Time

Location

London, United Kingdom

Department

People & Culture

Openings

1

Job ID

47723902

Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward. It’s an exciting, ever-changing environment – ideal for HR subject experts who are driven, disruptive and dynamic. If you’re comfortable with ambiguity and excited by the challenge of shaping things from the ground up, you’ll be in your element here. There’s endless space to develop too, so you’ll be progressing your career as fast as you build our smoke-free future! We are currently looking for a Product Owner – Benefits, based in office in either one of this locations Krakow, Manila, Buenos Aires and London. In this role you will be responsible for the lifecycle management for all the Global/regional and market benefits and services. Cooperates with P&C and business stakeholders to drive enhanced employee experiences and product performance. Area of responsibility: Product innovation • Management of the Product lifecycle encompassing product design, iteration and retirement. • Oversee the establishment and prioritisation of product backlog and the construction of associated user stories and success metrics. • Proactively analyse Product insights, user adoption and employee behavioural trends with relevant partners to inform backlog & prioritisation. • Establish and manage the Product catalogue, process design, standards and policies and associated knowledge management by upkeeping assets supporting product • Lead the Benefits administration migration process aiming at maximizing the centralization of the benefits administration activities • Lead the governance to ensure cross-product alignment. Project Management, Deployment and Vendor Management • Responsible for development and management of project plans, success measures, templates, standards and tools against agreed KPIs • Accountable for delivering against defined project outcomes • Stage-gate management and adherence to the PBO project release methodology • Manage vendors in terms of performance against agreed KPIs and service levels, negotiations and cost optimization • Negotiates the required services and service levels with third party service providers and monitors performance • Works to consolidate services and regularly review value profile of providers to achieve best value for PMI User Experience, insights & reporting • Design & lead user experience to ensure the product has the right look & feel • Owns and manages content for journey maps • Gather regular feedback on stakeholder, employee and consumer experience of using the processes and products to drive continuous improvement • Manage interpretation of insights, listening feedback and move into action • Ensure market requirements are supported by a user-friendly product Functional Architecture • Co-own related IT and Data Roadmap and partner with IT on deployment planning • Develop and maintain the Functional Architecture across all Product lines to ensure harmony and provide alignment of product roadmaps. • Develop roadmaps that support automation & robotics that enable efficiency and improved experience Who we’re looking for: • 7+ years in total rewards, min 4 years in benefits • Experience of product management and innovation • Extensive change, engagement and adoption experience • Agile delivery experience • Consulting and advisory skills – ability to absorb multiple sources of insights (EX, Tech, Delivery) based on which determine the strategic direction of the product • Team coaching and development • Comprehensive Prioritization skills – managing multiple sources of demand • Problem solving, design thinking, user experience – ability to generate creative solutions to specific customer problems using design thinking and building product features with user experience guidance • Data driven decision making, data storytelling - ability to tie product metrics with business goals and customer benefits, the ability to build a narrative around the data and its visualizations to help convey the key product related decisions. • Excellent Collaboration, Communication and Influencing skills, Customer centricity • Experimental mindset – be comfortable with failure, learn and move on What we offer We genuinely care about our people and we show this through living out our Employee Brand each and every day. It’s what connects every colleague in every market. In additional to a competitive salary and benefits package, we offer a fantastic office environment and look to ensure you have the best work-life balance possible. Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to improve the lives of a billion smokers. Philip Morris International: Delivering a Smoke-Free Future Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company and its shareholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, smoke-free products and associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI’s smoke-free IQOS product portfolio includes heat-not-burn and nicotine-containing vapor products. As of June 30, 2019, PMI estimates that approximately 8.0 million adult smokers around the world have already stopped smoking and switched to PMI’s heat-not-burn product, available for sale in 48 markets in key cities or nationwide under the IQOS brand. For more information, please visit www.pmi.com and www.pmiscience.com. PMI is an Equal Opportunity Employer. #LIJOBS

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