Buenos Aires, Argentina


People & Culture



Job ID


Be part of a revolutionary change! We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in different directions. Your ‘day to day’ • Deliver regular and ad-hoc service delivery reporting and insights for People & Culture teams • Work with Service Delivery Leads to design and implement revised service measurement framework and associated technologies (e.g., KPI, SLA, surveys, reports, dashboards, analytics) • Perform simple-to-complex data manipulation and aggregation of data from multiple P&C sources to fulfill requests • Partner with Service Delivery teams to monitor service performance, identify process and propose initiatives for experience improvements as well as develop data quality control tools • Translate Service Delivery data to present clear and insightful business metrics and insights to support decision making within P&C management, implementing predictability in behavior patterns to anticipate business needs • Participate in creating a strong data visualization strategy, including helping users to become more analytical and self-sufficient with their data Who we’re looking for • Demonstrate experience with HR data/people analytics • Demonstrate experience in designing and creating reporting dashboards using BI Tools • Strong analytical skills with attention to details and a high degree of initiative and creativity • Advanced English level is mandatory We Offer: - Freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. - Be part of an inclusive, diverse culture, where everyone’s contribution is respected. - Pursue your ambitions and develop your skills with a global business. - Take pride in delivering our promise to society to improve the lives of a billion smokers. If you want to know more about our transformation: Develop Your Career at Philip Morris | PMI - Philip Morris International