Helsinki, Finland





Job ID


Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better brighter solutions. Join us and you can bring new ideas and help up achieving our goals – if you want the freedom to find new ways to connect with consumers, there’s no better place then here to challenge and find new ways of working. Right now, we are looking for two Consumer Engagement Representatives in the Greater Helsinki area. Your ‘day to day’ As a Consumer Engagement Representative your working days will be spent in various stores where you will demonstrate our product to legal age smokers. You will have an active dialogue with consumers to present the product, be the expert and answer all questions that could come. You will support and coach the retail staff in the store and become an owner of consumer interface in order to provide valuable insights about consumer interactions to our colleagues to further develop our business strategy towards full customer centricity. We believe that the persons joining this role will be a part of a change journey together with us and since the role is new, you will have the possibility to design how to make the role a success. Who you are: To thrive in this role you love to interact with people, genuinely care about their needs and successfully build your customer relationships. You are engaged and curious which means that you not only adapt the way of communicating depending on the consumer but also contribute with new ideas to improve and increase results. Is this you? – Then we want to meet you! THE OPPORTUNITY We are looking for someone that gets motivated by meeting new people and who thrives in a changing and fast-paced environment. You have high morals, care about people, are solution-oriented, curious and structured. You have a great energy, and you would rather see the solutions than the problems. KEY REQUIREMENTS • Previous work experience in a customer service role, at events, hospitality or in retail • Experience with retailers in Finland is a benefit • Native in Finnish and fluent in English is mandatory • You should be located in the Helsinki Area and have a driving license WHAT WE OFFER You will join a company that invests in you. We will support your growth as an employee through individual development and structured career management. You will join a dynamic, fast-paced work environment in a constantly evolving industry. Our employees have the courage, curiosity, and conviction to see possibilities where others only see challenges. We offer a competitive salary and benefits package. WHO WE ARE PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, as well as smoke-free products, associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S.