Buenos Aires, Argentina


Information Technology



Job ID


IT Consumer Manager, South Cluster Be a part of a revolutionary change! At PMI, we’ve chosen to do something incredible! We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. The transformation we’re going through means that there are unique IT projects here to match all levels of skills and ambitions – from pace-setting global pilot projects to vital local updates. Whether you want to pursue a personal passion or build an international career, there’s space here to develop in any number of directions. To join us in IT you’ll need to be driven and equally happy whether you’re taking the strategic view or diving deep into processes. We'll make sure you're set up to succeed whatever your project is, our culture is agile and collaborative, and we genuinely believe our people are some of the bests you’ll ever work with. PMI’s journey to a smoke-free future is fueled by technology. The Manager IT Consumer will be based in Buenos Aires, working as a strategic partner for the Commercial/Consumer Function for matters related to Information Technology and Digital Business Transformation for PMI South Cluster (Argentina, Chile, Uruguay, Paraguay, and Bolivia). Your day to day: • Partner with the South Cluster Management Team in thinking about consumers and commercial business matters having IT implications. • Work shoulder to shoulder with key Commercial and Consumer business stakeholders to achieve successful technology enabled business outcomes in our markets. • Understand and promote the PMI Global Application Portfolio by supporting the deployment - and facilitating the localization - of global commercial and consumer system solutions. • Identify opportunities that build value to the business and run experiments bringing new technologies and solutions that are not covered by the current global solution portfolio to meet local affiliate business needs following the global PMI standards; co-develop with the global teams use cases and differentiating experiences for the local South Cluster consumer. • Manage external and internal IT service providers to ensure that service levels are met. • Mentor and coach a high-performing, agile, and innovative IT Commercial / Consumer organization that attracts, develops, and retains the best talent to deliver future-proof technology. Who we're looking for: • University degree in Computer Sciences / Information Systems / Engineering / Business Administration with additional certificates, degrees, or relevant experience in IT. • Advanced business stakeholder management, negotiation, communication, and mentoring skills. • Good sense of accountability in driving results and autonomy in decision-making. • Ability to articulate sophisticated cases into technical concepts for IT and into business concepts for business partners • Broad experience of successfully leading complex IT projects and/or IT programs over extended periods. • Sound understanding of current key technology areas and capabilities (e.g., Cloud Computing, Data Management and Analytics, Modern Application Architecture Development and Management, API Integration, DevOps, UX). • As a plus, experience in Omnichannel e-Commerce, Digital Marketing, Agile and SCRUM methodologies. • Experience working with Salesforce products and ecosystem is an important differentiator. • Ability to work and collaborate with virtual teams in a multi-national environment. • Language: English (proficient), Spanish (proficient) What we offer Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress • Take pride in delivering our promise to society: to improve the lives of a billion smokers