Tokyo, Japan


Information Technology



Job ID


At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. The Role The IT Analyst will interact with business team through multiple discussions and brain storming to build project scope for B2C requirements. The candidate will be involved in various stages of planning, defining business requirements, converting into functional flows, wireframe designs and building standards for website UX, SEO optimization and cross-channels integration. Identify KPIs and SLAs for both local and global managed services. Change management requires collaborative communication and influencing ability to handle conflicting priorities, push forward deadlines with development team or taking a step back to manage stakeholder expectations/delivery timeline. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Accountability 1 Prioritized and organize requirements using Agile/Waterfall methodology with key stakeholders. Accountability 2 Understand business requirements, define scope, business objectives and evaluate the pros and cons of various features to meet business needs. Accountability 3 Developed functional flow of websites, field level requirements and integration with web analytics tools Accountability 4 Worked with 3rd party vendors and global product team to develop clear and complete requirements, and make sure these requirements are implemented in required duration by assigned development team Accountability 5 KPIs and SLAs for the website performance, fault tolerance and optimized system availability Accountability 6 Familiar with defining search engine optimization and understanding of various online platforms (desktop website, mobile website and mobile applications) Accountability 7 Performed regression testing, developed recommendations for website improvements, optimization and reduced bounce rates Accountability 8 Drive data-driven recommendation on websites traffic pattern, navigation behavior and A/B testing effectiveness. Performed and designed system test, use cases, front-end contents, integration test dependencies and validate test results against requirements QUALIFICATIONS - College/University - 3-5 years working experience in eliciting requirements, business process modelling, technical documentation and system testing with eCommerce solutions or online shopping sites. QUALIFICATIONS Experience in project management using Agile/waterfall methodology to implement B2C solutions, after sales support, refund, replacement, payment integration and security challenges. Familiar with effective SEO, web analytic, google analytics and UX best practices. Strong analytical skills to build complete understanding of requirements and translate into system functional documentation. Exposure with prototype tool will be a plus. Working knowledge with will be an advantage. Result oriented and positive interpersonal skills. Business level English is mandatory, Japanese proficiency is preferable. WHAT WE OFFER Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours – we’ll empower you to take risks, experiment and explore • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress • Take pride in delivering our promise to society: to improve the lives of a billion smokers JOIN A GLOBAL MARKET LEADER PMI is the world’s leading international tobacco company, with six of the world's top 15 international brands and products sold in more than 180 markets. In addition to the manufacture and sale of cigarettes, including the number one global cigarette brand, and other tobacco products, PMI is engaged in the development and commercialization of Reduced-Risk Products (“RRPs”). RRPs is the term we use to refer to products that present, are likely to present, or have the potential to present less risk of harm to smokers who switch to these products versus continued smoking. We have a range of RRPs in various stages of development, scientific assessment and commercialization. Because our RRPs do not burn tobacco, they produce far lower quantities of harmful and potentially harmful compounds than found in cigarette smoke. For more information, see and PMI is an Equal Opportunity Employer.