Buenos Aires, Argentina


People & Culture



Job ID


Be part of a revolutionary change! We’re totally transforming our business, and building our future on smoke-free products with the power to deliver a smoke-free future With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in different directions. “Your day to day” • Facilitate a memorable and desired employee and manager experience throughout the full employee lifecycle by being the primary point of contact for HR requests. • Respond in a timely manner to employee inquiries and questions regarding HR Guidelines, and general company policy questions. • Work closely with affiliates under scope demonstrating working knowledge of Local Market policies and specifics to provide guidance to employees and managers on end to end resolution of both common and difficult requests. • Ensure a robust knowledge management strategy, maintaining working instructions updated, training and onboarding new hires to guarantee knowledge continuance. • Train and advise customers and internal stakeholders on P&C processes and systems • Accurately maintain HR data in SAP ensuring that employee’s information is properly updated. • Provide support services for employment life-cycle activities with a high degree of accuracy and customer satisfaction, balancing employee and manager advocacy and business operating needs. • Participate in projects to bring HR Shared Services point of view and recommendations • Provide input to support process mapping, process improvements and documentation to ensure consistent, efficient and accurate services are being provided; • Liaise and partner with other HR functional areas to support and ensure proper execution of programs and projects. • Support internal audit requirements and practices; maintaining employee files in compliance with all laws and regulations and presenting audit findings with documented evidence • Ensure Data Life Cycle Management activities such as: Data Quality audits, Data cleansing and Data enrichment • Manage priorities and effectively adjust based on volume and business necessity; engaging with management for guidance or approvals Who we’re looking for: • College/University or during studies • + 2 Years’ regional or global experience and/or working in a Shared Service center. • Advanced Portuguese and Fluent English level • Computer skills, including MS Office – SAP knowledge is an asset. • Teamwork and customer service focus. • Sound judgmental at protecting sensitive materials and confidential information. • Proactively seeking for improvement opportunities. • A strong team player. • Being capable of taking a step back to look at a bigger picture. • Enjoy analyzing and solving problems. • Excellent communications skills. • Being flexible We Offer: - Freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. - Be part of an inclusive, diverse culture, where everyone’s contribution is respected. - Pursue your ambitions and develop your skills with a global business. - Take pride in delivering our promise to society to improve the lives of a billion smokers. If you want to know more about our transformation: Develop Your Career at Philip Morris | PMI - Philip Morris International