Toronto, Canada





Job ID


BE A PART OF A REVOLUTIONARY CHANGE At Rothmans, Benson & Hedges Inc. (“RBH”), Philip Morris International’s subsidiary in Canada, we’ve chosen to do something incredible. We’re totally transforming our business and building a smoke-free future with the power to improve the lives of millions of people in the country. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. This role is part of Operation Customer Service team, with the key accountability to lead and manage the multi-category Distribution Requirements Planning process in market distribution channels. Ensuring the inventory is allocated to the correct channel/location, in the right quantity to meet anticipated demand. YOUR DAY TO DAY • Execute the Distribution Requirements Planning process drumbeat for the market to meet service level and Stock To Norm targets for market channels locations. Proactively identify and mitigate Supply Chain risks. • Ensure close collaboration & up to date communication among all stakeholders (e.g. Sync Hub, market Demand planning/Sales & Operations Planning, PMI partners, Logistic Service Providers, commercial teams) involved in DRP process, both on providing inputs to DRP and using the output plan. • Collaborate with PMI partners to drive the DRP process and joined benefits. Monitor the DRP proposed order adherence with the partners, promoting touchless planning and execution process. Discuss with the partners the adjustments of planning parameters to achieve maximum adherence to DRP output. • Collaborate with the Business Service Provider team to provide inputs for planning parameters (e.g. Minimum Order Quality, Inv Targets, prioritization management) and ensure master data completeness and correctness by applying defined analysis tools and reporting. Continuously drive process improvement for BSP team to maximize efficiency. • Drive improvements for Key Performance indicators: Adherence to DRP proposal, On Shelve Availability, Stock To Norm, Cost to Serve, LOGD. • Drive the monthly calculation of defined KPIs, root-cause analysis in case of deviations vs target, define and execute action plans for improvements. YOU ARE THE RIGHT PERSON IF YOU HAVE • Bachelor's degree in Business Administration, Supply Chain Management or Engineering with minimum 5 years of experience. • Excellent in verbal & written English. • Experience in supply chain (distribution planning, sales/business planning, logistics, demand planning, production planning, order management) and experience in project management, preferably in Operations and in a multinational company and/or in a complex business environment. • Commercial planning experience is a plus. Solid knowledge of: • FMCG/ electronics inventory management (working capital, inventory targets setting). • Distribution planning process and key principles. Key replenishment principles (based on forecast, reorder point, based on run rate, etc.). • Demand planning process and key drivers of the demand, incl. PIPO principles. • Understanding of commercial channels structure and channels evolution strategy (Direct, Indirect). Understanding of the drivers of the existing distribution channel, the network set-up and the different possibilities for optimization and changes. • Commercial strategies/dynamics and their respective impacts on sales. Ability to collaborate & align with commercial strategies and initiatives. • Good understanding of fundamentals in end-to end supply chain planning, S&OP, order management, Product Portfolio Management, production planning & Material Resource Planning. • Technology and data driven mindset. Understanding of interlinks between different systems and data flows. • Systems & Tools: E2E Supply Chain solutions (ideally E2OPEN), E2E Supply chain visibility tool, solid knowledge of SAP, SAP APO and/or other relevant end to end planning solutions and optimizers. WHAT WE OFFER We offer the opportunity to join an organization where you can grow in a wide range of business functions. You will have the chance to build your professional expertise, business understanding, and leadership capabilities in a collaborative, challenging environment where we will empower you to take risks, experiment and explore. Our company fosters excellence in execution and is comprised of dedicated people all working together to continue to grow our status as industry leaders. We offer our employees a competitive salary, an attractive compensation package, including flexible work schedules (where applicable), health and wellness programs, and attractive benefits options. You will also be a part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.  WHO WE ARE We are Rothmans, Benson & Hedges Inc., Philip Morris International’s subsidiary in Canada. Today we are Canada's second largest tobacco company. In addition, RBH Inc. was awarded Top Employer for 2017, 2018, 2019 and 2022. We currently employ over 800 people throughout our six corporate and sales offices and our factory. Our parent company PMI is one of the world’s leading international tobacco companies. In addition to the manufacture and sale of cigarettes, PMI is engaged in the development and commercialization of smoke-free products. Click on the following link to learn more about what RBH believes: Rothmans, Benson & Hedges is committed to providing equal employment opportunity for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this diversity that adds value to our teams, as well as to our stakeholders. We are committed to providing equal employment opportunity regardless of race, ancestry, color, religion, sex, marital/family status (including pregnancy), national origin, sexual orientation, immigrant and newcomer status, gender identity/expression, age, citizenship, or disability. We consider qualified applicants who have passed the criminal background checks, consistent with legal requirements. We strive to recognize and value diversity and equity, and to ensure the inclusion of underrepresented groups and the four designated groups: women, Indigenous peoples, persons with disabilities and members of visible minorities. We value, respect, and equally support applicants from these groups. We welcome and encourage applicants to reach their full potential with us. If you are unable to apply for a position online, or require any further accommodation during our recruitment process, please contact: