New York, United States





Job ID


At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better brighter solutions and the space to move your career forward in endlessly different directions. Digital at PMI is dynamic, diverse and disruptive. Join us and you can bring new ideas to life in a truly global function at the creative core of our business. The smoke-free revolution means we’re rebuilding everything from the ground up. You’ll feel like you’re working in a start-up here – with the freedom to shape and define the future of digital, but with the support and scope of a vast global business. It’s challenging, fast-paced and highly collaborative – if you want the freedom to find new ways to connect with consumers, there’s no better place to progress your career. We are excited that our New York Corporate headquarters will move to southwest Connecticut in summer 2022. Our new location would be within easy access to New York City. We have implemented Smart Work, which is a hybrid model of working from home and office, and it will allow our employees to continue working from home certain number of days per week.” We are looking for a highly experienced Manager Digital Campaign Orchestrator to lead our operations Hub team in NYC. You will oversee the operations of the Regional Hub and the development of process standardization across functional areas and markets. You will be responsible and accountable for improving delivery of the market service offerings, engage with market and program leadership and ensure correct communication of progress. You will work report directly to the Head of Digital Hub Latin America & Canada, setting the hub vision and operating procedures with markets, agencies, and Operations Centre (OC). You will be responsible for • Supporting the Head in hub orchestration of daily tasks • Spearheading the communication of the digital directive to the markets in the region • Orchestrating all regional and local campaigns across online channels • Support on consolidation with the regional / market marketing plan calendar, and related performance metrics • Managing the end-to-end delivery of campaigns for the Latin America & Canada (i.e. brief to launch and optimization • Managing the Hub’s operational capacity and plan resources accordingly to deliver all market briefs on-time and on-promise • Championing the digital community in the region, focused on leading a best practice sharing culture • Acting as communication liaison between business, agencies and all supporting teams • Improving operational workflows to ensure a more efficient operation within the Hub and across the Hub’s stakeholders About you: • Experience in Project Leadership or Digital Marketing Industry. • Proven track record in a client-service environment including exposure to clients and ability to lead project teams. • Detail oriented with proven organizational and project management skills. • Strong presentation skills and excellent verbal and written communication skills. • Experience in managing large-scale projects and major client relationships. • Excellent social and team management skills • Experience of lean start-up methodologies and way of working • University degree in Business Administration, Marketing, Communication, related field or MBA • PMP certification a plus • Spanish is a plus What we offer Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to deliver a smoke-free future. To join our growing team… PMI is an Equal Opportunity Employer PMI Global Services Inc. is a subsidiary of Philip Morris International Inc. Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company, its shareholders and its other stakeholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, as well as smoke-free products, associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. In addition, PMI ships versions of its IQOS Platform 1 device and consumables to Altria Group, Inc. for sale under license in the U.S., where these products have received marketing authorizations from the U.S. Food and Drug Administration (FDA) under the premarket tobacco product application (PMTA) pathway; the FDA has also authorized the marketing of a version of IQOS and its consumables as a Modified Risk Tobacco Product (MRTP), finding that an exposure modification order for these products is appropriate to promote the public health. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI's smoke-free product portfolio includes heat-not-burn and nicotine-containing vapor products. As of March 31, 2021, PMI's smoke-free products are available for sale in 66 markets in key cities or nationwide, and PMI estimates that approximately 14.0 million adults around the world have already switched to IQOS and stopped smoking. For more information, please visit and