Lausanne, Switzerland





Job ID


Be a part of a ground-breaking change This is just the start. For us. For you. Although our tobacco brands have been world famous since the 1900s, we now have a bold new vision: to build our future on one clear purpose – to deliver a smoke-free future. Your new perspective and positive mindset can fuel our smoke-free future. You’ll be collaborating on projects that really matter and helping us to explore completely new commercial territory. As you take your first steps, you’ll have the backing and brainpower of a multinational business behind you, but with the freedom you’d normally find in a start-up. It’s the perfect start to your career. Are you up for a 6-month challenge starting in June/July 2022? Then apply now, we are looking for you! Consumer Experience Strategy Intern We're looking for you: Currently studying for your Master/Bachelor degree in Economics/ Engineer/ Service Design Proactive, objective oriented, analytical (comfortable with Excel and data analysis) Proficient in English, other local languages (German and French) are an asset Passionate about consumer insights, customer journeys and user research You will join the Consumer Experience team, committed to bring the consumer perspective into each project in a fast paced, project based organization. Roles & Objectives Analysis of consumer feedback, both quantitatively (data analysis) and qualitatively Constantly update customer journey with the most relevant insights emerging from research Cross functional collaboration and project management (monitoring progress vs critical metrics, minutes, task assignment) Prepare visually effective reports to be shared with the whole organization Engagement plan definition to build a consumer centric culture within the organization Conceptualisation, copy and infographic creation of the monthly internal newsletter What we offer Our success depends on our dedicated employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: Seize the freedom to shape your future and ours. We’ll empower you to do things differently, experiment and explore. Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. Pursue your ambitions and develop your skills with a global business –our staggering size and scale provides endless opportunities to progress. Take pride in delivering our promise to society: to deliver a smoke-free future. PMI is an Equal Opportunity Employer.