Wilson NC, United States





Job ID


Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Wherever you join our crucial 47,000-strong Operations team, you’ll have the opportunity to make an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning. Bring us your curiosity and a desire to challenge the everyday and we’ll give you lots of responsibility. You’ll help us improve, inject innovation and create new ways of working. You’ll be solving supply chain problems that span the whole world: a smoke-free world. We have implemented Smart Work, which is a hybrid model of working from home and office, and it will allow our employees to continue working from home certain number of days per week.” Your ‘day to day’ • Ensure full compliance with local legislation, company policies and practices and the IMS. Adhere to all Environment, and Health, Safety, and Security rules, policies and practices by applying and ensuring workplace and other employee in compliance with norms by local regulation. • As the incident elimination DMS owner, he/she has to review safety incident investigations to ensure the corrective actions are in place. Execute weekly DMSs health checks to identify gaps and constraints in the organization and implement appropriate countermeasures accordingly. • Ensures compliance to all PMI and Legal standards and guidelines related to Quality of incoming materials, SFGs and FGs in line with the QMS. • Ensuring ownership of quality by focusing on quality at the source. Routine checks are done timely and efficiently, QFs and QIs are timely raised and addressed. • Analysis and continuous improvement (IPS/UPS) towards elimination of potential quality losses • Participates on setting the 24 hours direction for the CC line(s) during the Daily Direction Setting (DDS) and is actively involved in the execution of the daily plan. Provides data during the DDS meeting related to the line event data system. Responsible for following up Center Line, Rapid Change Over and Change Management DMSs and the use and quality of IPS/UPS tools. • Provides data with corresponding analysis during DDS meeting and investigates losses assigned. • Creates and establishes CL targets & limits for the CC line(s). Is responsible to review, validate and update new CL standard of the line(s) in order to meet the business results. • Develops the control strategies to enable operators to respond to out of control situations, furthermore ensures that documentation is in place and used in the line(s) whenever out of limit situations occur. • Owns and ensures the DMS is executed as per Standard and provides feedback or input to Regional Governance for improvement items. Develops and Improves Standards not limited to Daily Management Systems owned as Process Lead. • Leads problem-solving activities using standard problem solving tools such as IPS, 6W2H & UPS to solve the chronic problems on the line(s) in a timely manner. • Drives centerline daily management system and loss elimination processes by applying standard tools according to Integrated Operating System (IOS) standards. As the Owner of Line Event Data Systems, he/she ensures the integrity of the data from his/her lines. • Provides support to Line Structure and Leadership in applying the RE Tools to support the analysis in building the team's 90-day plan. • Owns the PR Loss Tree and responsible in building an accurate data and information for the Line Structure action planning. • Responsible in building capability of the LS and Team on PR Loss Tree and Reliability Engineering tools. • Creates and establishes changeover standards for all appropriate SKUs in the line(s). • Reviews changeover critiques and coaches the team to identify and implement improvement opportunities to achieve RCO success criteria’s and standards. • Leads and participates actively in the Rapid Changeover events to identify additional opportunities for change over process optimization. • Builds the capability of team on process failures technical troubleshooting and mastery of process transformation through coaching and delivering on the job training. • Ensure the completion of the established training plan. • Build the capability of LS and Line Team in the effective use of IPS/UPS and Work Point Analysis (WPA) tools • Leads change management processes including benchmarking and reapplication activities across appropriate production lines, business units and factory. • Supports the Pillar leader in building the capabilities and delivering the Pillar Master Plan • Owns a DMS/tool at site level and/or acts as department point of contact (SPOC) • Participates in Pillar routine • Calibrates DMS/tool application within the site. Is responsible to certify employees on the DMS/tool. • Works closely with the department to build capabilities Who we’re looking for • College or University (Bachelor / 3-year min) highly preferrable in Engineering/Science • People leadership experience in manufacturing/technical services environment. As an option - a combination of manufacturing and people leadership experience • MS Office experience • As a plus - FDA experience (food/drugs), 5S, Root Cause Analysis, SMED • Successful team performance and development experience • Potential to develop into a managerial role in PMI • Able to lead safety culture • Ability to reach challenging goals by teamwork and employee development • Ability to communicate effectively, collaboration, constructive criticism, empathy, awareness, etc • Demonstrates a desire, wish or readiness to acquire new knowledge and develop • Strong communication skills What we offer Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to deliver a smoke-free future. PMI is an Equal Opportunity Employer PMI Global Services Inc. is a subsidiary of Philip Morris International Inc. Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company, its shareholders and its other stakeholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, as well as smoke-free products, associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. In addition, PMI ships versions of its IQOS Platform 1 device and consumables to Altria Group, Inc. for sale under license in the U.S., where these products have received marketing authorizations from the U.S. Food and Drug Administration (FDA) under the premarket tobacco product application (PMTA) pathway; the FDA has also authorized the marketing of a version of IQOS and its consumables as a Modified Risk Tobacco Product (MRTP), finding that an exposure modification order for these products is appropriate to promote the public health. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI's smoke-free product portfolio includes heat-not-burn and nicotine-containing vapor products. As of March 31, 2021, PMI's smoke-free products are available for sale in 66 markets in key cities or nationwide, and PMI estimates that approximately 14.0 million adults around the world have already switched to IQOS and stopped smoking. For more information, please visit and