Madrid, Spain





Job ID


Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Commercial Planning at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the digital, omni-channel team that’s driving our huge commercial transformation. If you’re a forecaster and forward-thinker, you can make a huge impact, creating sales strategies across all markets. But, here, your innovation will do more than just improving sales. You’re not persuading someone to savings account or try a new drinks brand. Your day to day You will support the continuous improvement implementation in B2C operations, permanently challenging operations to become more efficient and NPS focused. You will be responsible for constantly ensuring the main B2C KPI’s are reached, detecting improvements area, providing tools and propose solutions to help B2C in achieving the goals, transfer knowledge across the B2C team and ensuring an always on communication flow. Who we’re looking for: • University degree. • You are fluent in English (C1 Level) and Spanish • Minimum 5 year experience in customer centric roles and managing improvement projects • EU Work permit • Action oriented person with great adaptability to a rapidly changing environment • A strategic mindset with strong analytical skills • A creative thinker with attention to detail • A strong consumer orientation What we offer Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to deliver a smoke-free future.