London, United Kingdom


Information Technology



Job ID


Be a part of a progressive change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. PMI’s journey to a smoke-free future is fuelled by technology. The total transformation we’re going through means that there are unique IT projects here to match all levels of skills and ambitions – from pace-setting global pilot projects to vital local updates. Whether you want to pursue a personal passion or build an international career, there’s space here to develop in any number of directions. To join us in IT you’ll need to be driven and equally happy whether you’re taking the strategic view or diving deep into processes. We'll make sure you're set up to succeed whatever your project is, our culture is agile and collaborative, and we genuinely believe our people are some of the best you’ll ever work with. You can be part of a truly dynamic worldwide team dedicated to a bold new vision. Working as part of the PMI IT Commercial(B2B) team, you will be responsible for the architecture and design of the digital platform that will drive our growth of Reduced Risk Products (RRP). The PMI Consumer IT team is responsible for digital transformation of our line of business. The team spans across design, architecture, execution methodologies (like agile), data and quality assurance. The team is based across our Digital locations in Lausanne, Krakow and London, working with best in class system integrators and strategic technical partners. Using cutting edge cloud-based technologies we are building a global multi-channel platform that will help us drive RRP across all our global markets. We are passionate about the latest technologies, and constantly evolving our capability and learning and applying to real world business needs. As a Solution Architect for CC B2C (Business To Consumer) , you will design & validate solutions for our CC B2C customers’ digital experience through ground-breaking solutions and platforms including AWS, Salesforce, Gigya/SAP but not limited to. You will contribute to the solution design, configuration and engage with business partners. As solution architect, you will ensure the platform design will fit non-functional requirements at scale (global usage) balancing operational complexity and any other relevant dimension such as security, cost, speed and scalability. Key Responsibilities and duties: • Provide technical expertise for B2C CC to the software design, development and integration for the applications in our portfolio; • Identify areas in the business where processes can be automated or simplified; • Identify scenarios where we can re-use re-purpose existing solutions to new use cases; • Provide support to the business teams on new application development pursuits, assisting with architecture assessments and technical solution design • Plan, scope, drive or implement proof of concept to validate and prove new technology • Support the improvement of the digital architecture practice • Create best practices for solution implementation including security, integration, naming taxonomies; • Leverage, collaborate, liaise with PMIs enterprise architecture community • Work with the product owner on the product roadmap • Constantly learn and maintain current knowledge of IT development methodology, architecture and related standards • Manage and run end-to-end RFI & RFP process including but not limited to documenting requirements, contractual negotiations, technical evaluations etc. Key Skills, Qualifications and Experience • 3 years’ experience in designing, executing, and supporting CRM implementations including but not limited to customization, integration, development and execution of data migration; • Strong working knowledge of Cloud Computing concepts, experience with AWS, Salesforce (Salesforce Marketing Cloud, Gigya,, Gigya, Treasure Data would be a plus; • Experience in Geo-distributed system with continuous availability; • Knowledge of software development, Web services, data models; • Familiar with telemetry solutions like NewRelic, AppDynamics, PagerDuty; • Comfortable with the use of Quality Attributes (Performance, Security, Availability, Usability, Consistency, Modifiability, Portability, Reusability, Inerrability, Testability, Observability, CI/CD); • Security and Compliance basics (controls, SOX, GDPR, GxP, audits, passive/active security) • Knowledge of project execution and Software Development Life Cycle (Agile, Scrum) • Excellent communicator, with both technical and non-technical stakeholders • Experience with vendor engagement (NDA, RFI, RFP) Degree in technology or similar field. What we offer: Our success depends on our hardworking employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to deliver a smoke-free future. To join our growing team…