Tokyo, Japan





Job ID


Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business - and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. 【Accountability】 • Ensure compliance with PMJ/PMI guidelines and all operation processes. - Develop operational policy, flow and process, including internal control review - Conduct regular process monitoring and implement improvement action as necessary. - Fraud prevention management • Manage replacement performance in Japan market across all channels by being single point of contact from HQ and regional teams. - Monitor current replacement performance per device versions and channels - Manage implementation of new process together with HQ by coordinating with stakeholders in JP market (e.g. new tool, cycle hub data) • Manage comprehensive accountability - Lead replacement optimization, including project boost - Periodical compliance check for all channels - System access account control - SOP update, and corporate audit • Team development - Transform to new way of working by collaborating with other teams and other stakeholders 【Education / Language】 Degree / Post-grad Japanese - Native (verbal, written, presentation) English- Fluent (verbal, written, presentation) 【Work Experience】 • Commercial operations Experience 5+ years • Process design and management • Commercial Compliance or Audit / Assessment interviewee experience • Manage / Supervise team 【Competencies】 • Leadership, Influencing / Interpersonal Skills • Strategic Thinking Skills • Communication Skills (verbal, written) • Collaborator and enabler for collaboration across teams. • Business Acumen • Problem Solving • Learning agility 【Functional Competencies (specific & critical)】 • Knowledge in fraud management (plus) • Process management • Commercial Compliance What we offer Our success depends on our talented employees who come to work here every single day with a sense purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to deliver a smoke-free future.