Warsaw, Poland





Job ID


MAKE HISTORY WITH US! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on one clear purpose to deliver a smoke free future With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. JOIN US! WHO ARE WE LOOKING FOR? • 1+ years of experience in CRM/marketing campaign setup and optimization • Bachelor’s or Master’s degree, preferably Business Marketing / Digital or similar • Hands-on experience in direct marketing (email, sms, push) • Prior familiarity with Salesforce Marketing Cloud or similar CRM system would be a plus • Ability to design logical multi-channel campaign flows (with business and technology in mind) • Knowledge about the customer journey, lifecycle, and value management • Ability to challenge the status quo and take ownership for results • Attention to detail, project management skills and experience in a fast-pace environment • Fluent written and spoken English • Capability to form and maintain good working relationships with global and local partners, as well as internal clients WHAT WE OFFER YOU? • Cross-functional projects in teams & companies • Contract of employment (2-year substitution) • Cafeteria with various benefits • Private medical & dental care, life insurance • Flexible working arrangements • Lunch card (Sodexo) • Wide range of trainings, further education, optional language courses HOW CAN YOU MAKE HISTORY WITH US? • Setting and overseeing CRM campaign implementation (mostly ad-hoc campaigns and minor automated journeys’ adjustments), • Testing and optimization of run activities, as well as reporting and analyzing campaigns’ results. • Maintaining close cooperation with business owners and global partners and external agencies, in order to set up campaigns in accordance with CRM's omnichannel strategy, supporting retention and win-back KPIs. • Mapping and maintaining documentation of communication. • Execution of CRM customer journey (ad-hoc campaigns and automations) in cooperation with global partner, recommending target groups and communication's flow which will support strategic goals and KPIs defined by manager. • Regular updates of automated journeys based on results and changes occurring in business, such as addition of new consumables' variants, services etc. • Maintenance of up-to-date documentation, mapping and archivisation of all CRM communication Please note that only on-line applications will be taken into consideration. Only selected candidates will be contacted