Crespellano, Italy


Information Technology



Job ID


Manager IT Operations – Philip Morris Manufacturing & Technology Bologna Be a part of a revolutionary change: At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Wherever you join our crucial 47,000-strong Operations team, you’ll have the opportunity to make an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning. Your ‘day to day’: As Manager IT Operations you will be part of IT Department, specifically under the Global IT Operations and Product Platform, for Philip Morris Manufacturing & Technology Bologna. You will report to the Manager IT Operations Deployment EU and you will be member of MTB Leadership team. The position will be based in Bologna, Italy. In your role you will lead and develop an adaptable and agile IT organization to deliver all information services and systems required by affiliate business in an optimum and secure way by leveraging PMI information technology. Specific responsibilities include: • Manage and build an adaptable, flexible and agile IT organization that attracts, develops and retains the best global talents in order to deliver IT solutions required by PMI, currently and in the future. • Manage Departments'/ Team's budget and takes appropriate actions in order to optimize costs and to remain within agreed parameters. Recruits, trains, develops, motivates and manages the department's staff performance. Ensures that team members have the competencies, capabilities and tools to consistently deliver on individual, team and strategic objectives. Ensures effective succession planning within the area managed. • Build and actively participate in the definition of new IT OPS systems support model and deployment process • Ensure a Standardized and Simplified System Landscape • Ensure proper resource allocation and best approach for pilot solution validation in the affiliate • Liaise with central teams and align on IT portfolio. Understand and promote the Global Application Portfolio. Be the consultant for local management regarding all IT topics. Promote PMI IT strategy and solutions in local management team. • Manage external and internal service providers to ensure that services levels are met. • Ensure appropriate system documentations and training programs/materials are in place • Promote and apply all rules concerning PMI Quality, Environment, Health and Safety. Report all situations requiring actions in order to minimize or eliminate risks exposure to personnel, company assets and societal impacts and be in line with or ahead of any applicable Law requirements and Company standards. Requirements & Skills: • Master’s Degree in Engineering or Science Degree or Equivalent* • 6-8 years in Information Services / Information Technology at least 3 of them in managing team • Experience in multinational companies • Experience in Operations environment and systems • Experience in GMP, GAMP5 and CSV area (would be beneficial) • Strong knowledge ITIL Framework, Project Management, Agile • Communicate effectively both verbally and in writing with various cross-functional partners • Fluent in English • Communication, influencing and management skills What we offer: Employment Type: Permanent Relocation package offered Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to deliver a smoke-free future worldwide. Philip Morris Manufacturing & Technology Bologna (PM MTB): PM MTB is Philip Morris International’s Center of excellence, worldwide recognized for prototyping, mass-volume production and employees’ training on smoke-free products. PM MTB employs more than 1000 employees and its production site of Crespellano is one of the most advanced manufacturing venues in Italy for technology innovation, competencies development and talent recognition. In 2019, Philip Morris Manufacturing & Technology Bologna has been awarded as Top Employer for the sixth year in a row. In the same year, was also granted the Equal Salary Certification certificate by the homonymous foundation to certify that men and women are paid equally for equivalent work. Bring us your curiosity and a desire to challenge the everyday and we’ll give you lots of responsibility. You’ll help us improve, inject innovation and create new ways of working. You’ll be solving supply chain problems that span the whole world: a smoke-free world.