Makati City, Philippines


Information Technology



Job ID


Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. PMI’s journey to a smoke-free future is fuelled by technology. The total transformation we’re going through means that there are unique IT projects here to match all levels of skills and ambitions – from pace-setting global pilot projects to vital local updates. Whether you want to pursue a personal passion or build an international career, there’s space here to develop in any number of directions. To join us in IT you’ll need to be driven and equally happy whether you’re taking the strategic view or diving deep into processes. We'll make sure you're set up to succeed whatever your project is, our culture is agile and collaborative, and we genuinely believe our people are some of the best you’ll ever work with. Your ‘day to day’ • Design, develop and implement IT solutions based on SuccessFactors products according to architectural standards and roadmaps for HR (P&C) domain • Analyze business requirements, recommend solutions, and indicate implications and outcomes of proposed design and be able to translate them to user stories • Participate with architects in assessing new technologies - Implement solutions consistent with overall technical guidelines • Participate in P&C projects with system implications, playing the role of SAP SuccessFactors solution expert • Understand and ensure proper data security & data protection standards • Challenge business requirements to find optimal solution in terms of fulfilling business needs, system standardization and technologies used • Provide maintenance and support for local and global HR solutions not limited to SAP SuccessFactors to ensure performance and reliability • Work with local, global, and external partners to improve the maturity and reliability of the services • Ensuring service levels meet customer needs • Working with remote multi-cultural teams • Continuously drive the improvements related to processes and system supported • Contribute to roadmap definition, continuous improvement of solution operations and the speed in delivery of capabilities and innovation Who we’re looking for • Bachelor’s degree in IT/ management/business/engineering/ computer science • 5+ years of experience configuring and maintaining SAP SuccessFactors solution to support the business processes • SAP SuccessFactors certifications preferred • Knowledge of SAP SuccessFactors Release Management process • Experience working in a deadline-driven environment, where attention to detail, and the ability to multitask/prioritize a workload of competing priorities • Ability to independently manage several tasks simultaneously and operate under tight deadlines • Experience working with 3rd Party vendor to configure and support SAP Success Factor solution • Experience in global support environment and with geographically dispersed teams • Experience in working in a remote and multi-cultural environment • Working knowledge of common IT frameworks such as Agile, ITIL, PMP and experience with tools (e.g., Confluence, JIRA) • Strong English communication & presentation skills • Strategic thinker, challenging status quo, and a good problem solver • Highly collaborating and inclusive behavior • Experience in Salesforce would be a plus factor • Ability to lead customer facing workshops and meetings, and conduct calls with customers independently or in support of business process/requirements gathering efforts • Mobile and can travel as the need arises What we offer Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to deliver a smoke-free future. #LIjobs