Lausanne, Switzerland


People & Culture



Job ID


Be a part of a revolutionary change Times are changing at PMI. We have chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business by building a smoke-free future and creating products with the power to improve the lives of a billion smokers worldwide. Wherever you join us, you will enjoy the freedom to dream up and deliver better, brighter solutions. It is the perfect setting place to start your career. Are you up for a 6-month challenge starting in February 2022? Then apply now, we are looking for you! Project Management Intern in Consumer Experience We are looking for you: • Currently studying for your College/University degree in Business, Marketing. MBA is a plus. • Experience with business analytics, consumer facing roles, project management, drive for result and ability to work in a fast-pace environment • Fluent in English, German is an asset You will join the Consumer Experience team which is fueled by the voice of consumer to identify gaps and areas of improvement across the Consumer Journey interactions with the entire IQOS ecosystem in the Swiss market. Roles & Objectives As Consumer Experience Lead you will be fully dedicated in supporting Swiss Consumer Experience team through consumer data and insights to drive action to improve a range of Acquisition and Retention programs and services that IQOS offers its consumers. The successful candidate will be constantly monitoring leakages between the Customer Journey episodes and prepare analysis of consumer pain point to promptly address the identified gaps supporting the perfect execution of commercial initiatives. Being part of a Project Based Organization (PBO) you will be working in cross-functional teams (comms, digital, consumer programs, CRM, legal, market research, among others), actively contributing with your consumer knowledge and managing daily tasks leveraging upon your project management skills to reach the organization business objectives. What we offer Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We will empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to improve the lives of a billion smokers. JOIN A GLOBAL MARKET LEADER PMI is the world’s leading international tobacco company, with six of the world's top 15 international brands and products sold in more than 180 markets. In addition to the manufacture and sale of cigarettes, including the number one global cigarette brand, and other tobacco products, PMI is engaged in the development and commercialization of Reduced-Risk Products (“RRPs”). RRPs is the term we use to refer to products that present, are likely to present, or have the potential to present less risk of harm to smokers who switch to these products versus continued smoking. We have a range of RRPs in various stages of development, scientific assessment and commercialization. Because our RRPs do not burn tobacco, they produce far lower quantities of harmful and potentially harmful compounds than found in cigarette smoke. For more information, see and PMI is an Equal Opportunity Employer.