Tanauan, Batangas, Philippines





Job ID


Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. Wherever you join our crucial 47,000-strong Operations team, you’ll have the opportunity to make an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning. Manufacturing team’s Zero Loss Journey is hinged on this vision as we strive to achieve sustainable performance. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Bring us your curiosity and a desire to challenge the everyday and we’ll give you lots of responsibility. You’ll help us improve, inject innovation and create new ways of working. You’ll be solving supply chain problems that span the whole world: a smoke-free world. Your ‘day to day’ You will ensure all relevant standards are respected along the manufacturing process and provide support to Quality and Production teams to analyze nonconformities and to identify improvement opportunities. You will perform critical review of executed batch production records while managing intermediate and finished product nonconformities and related corrective and preventive actions held and ultimately confirms to the final approver that the product can be released for commercial manufacturing. You will also provide reports and technical support to relevant departments related to quality performance and assessment of the product quality in line with QMS procedures. Your responsibilities include: QUALITY SUPPORT • Provide Quality support and expertise to improve products and Quality systems. Ensure timely quality support in case of any quality problems encountered on products, providing quality risk assessment and an accurate action plan/solution that immediately reduces the negative impact on the Quality and production KPI's. • Provide on floor support in the implementation of quality standard and self-control system in order to ensure that the products and the processes meet the quality requirements all along the manufacturing line. NON-CONFORMITIES & CAPA • Establish a system to identify and segregate all non-conforming intermediate and finished products whether identified at warehouse, at laboratory, on the floor or post production. Investigate and resolve critical deviations, define disposal actions and when appropriate corrective actions. COMMUNICATION & COOPERATION • Communicate all useful information for the good flow of Quality processes to concerned colleagues and to support teams to meet productivity and quality. • Provide support during product and process improvement test and new platform development. Support Quality Engineers in defining new quality standards for new products. BATCH RECORD DOCUMENTATION • Support the manufacturing team in the establishment and revision of the batch documentation, providing guidance on data and record management. ANALYZE & REPORTING • Provide support on report generation and data analysis, when required by ensuring the compliance and integrity of data. TRAINING • Execute internal training to manufacturing employees, as subject matter expert in quality process and product, in order to enhance their overall level of quality awareness. Who we’re looking for You must have a bachelor’s degree in Biological sciences, Physical sciences, Engineering or related courses and you have had at least 1 year of work experience in in the Production, Quality or equivalent environment. You can facilitate RCA / root cause analysis using different tools and methodology. Experience with International Standards (ISO) and Quality tools is preferred. You must have the Ability to transform data into information or reports. You must also be amenable to work in FPIP Batangas. What we offer Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to improve the lives of a billion smokers.