People & Culture Operations Specialist - Benefits

Be a part of a revolutionary change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. The scale of our transformation means we’re effectively building a vast new business, at pace. In P&C (People & Culture - our HR function), we have a huge part to play, defining and shaping our new customer focused culture, organising functions to work more effectively together and attracting the best talent with new types of skills to join us. It’s an exciting, ever-changing environment – ideal for P&C subject experts who are driven, disruptive and dynamic. If you’re comfortable with ambiguity and excited by the challenge of shaping things from the ground up, you’ll be in your element here. There’s endless space to develop too, so you’ll be progressing your career as fast as you build our smoke-free future. Your ‘day to day’ Provide first contact support and act as Subject Matter Expert (SME) for employees and managers, with comprehensive and reliable information on Benefits Administration based on PMI and statutory guidelines/practices. • Perform end to end administration of Statutory and Company Benefits based on approved process maps, turn-around time and controls. Statutory Benefits administration includes monthly government remittances, processing of loans and benefits, updating of employee records, other reporting requirements, payroll workbook preparation and vendor management. Company Benefits administration includes HMO, Life Insurance, Company Assistance and Loans, Retirement, Leave Policy, payroll workbook and working with broker and third-party vendors. • Handle case/ticket management on queries, transactions, escalations related to Benefits within the approved service level agreement • Conducts New Hire’s Orientation and Other Awareness and Enable Sessions for Benefits • Lead and support projects related to Benefits Operations and Product & Experience Delivery Who we’re looking for? • a candidate with minimum 2 years of relevant professional experience in multinational environment (preferably in P&C area) • a person experienced in using SAP/equivalent system • a candidate with strong practical MS Excel knowledge • a fluent English speaker • an excellent problem solver with strong analytical skills • a candidate with aspirations and experience in organizing & coordinating activities within the team (project / people management experience will be an asset) What we offer Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to improve the lives of a billion smokers.