Learning Platform & DTE Configuration Specialist

MAKE HISTORY WITH US! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. JOIN US! Set up, validate, and support configurational activities on Digital Trade Engagement & Learning Management & Gamification solutions (hereinafter referred to as FIELO) in order to streamline & automize the deployment of the IQOS Partner Staff Certification program by PMI Affiliates. IQOS Partner Staff Certification program will be enabled through FIELO solution/DTE native capabilities in the Indirect Retail channel. IQOS Partner Staff Certification program is designed to build a global community of IQOS partner staff that delivers responsible, consistent, and seamless CX through knowledge assessment, education, and on-the-job activities of retailers. FIELO is the Sales Force native solution for education of the retailers in the DTE and gamification of initial DTE activities. DTE stands for Digital trade engagement platform and digitally enables PMI commercial activities for B2B engagement and e-ordering. WHO ARE WE LOOKING FOR? • Preferred previous experience in running CRM with focus on Sales force system. This job requires extensive knowledge of Digital Trade Engagement platform and Sales force system with minimum 2 years experience. Commercial, digital marketing and capability building background would be advantageous; Experience in managing cross-functional projects would be a plus. Previous experience in FMCG company. • SFDC Experience Cloud • FIELO experience knowledge will be an advantage • DTE experience knowledge • JIRA + Confluence knowledge will be an advantage • Manual Salesforce testing experience • SFDC Certification will be an advantage • CSS HTML knowledge will be an advantage • Web Content publishing and targeting/audience understanding • English proficiency (B2 - minimum) WHAT WE OFFER YOU? • Private medical and dental care, life insurance, employee pension plan • Sodexo Lunch card, Cafeteria program including Multisport card • Hybrid working model • Wide range of trainings, optional language classes, further education and professional qualification support possibility • Free bike and car parking for all employees HOW CAN YOU MAKE HISTORY WITH US? • Set up Digital Trade Engagement Capabilities in QA and Production environment. Test from user perspective configured capabilities using different environments: PC, mobile, tablet. Upload educational content according to Fielo technical specifications. • Set up LMS & Gamification Capabilities in QA and Production environment. Test from user perspective configured capabilities using different environments: PC, mobile, tablet. Upload educational content according to DTE technical specifications. • Take accountability to ensure, that any configuration on FIELO/DTE at market level is compliant to the defined global standards; Take responsibility to ensure reporting back any deviations for global approval. • Set up and validate certification remuneration model for DTE and LMS solutions. • Set up relevant to the program rollout segments/audiences and content correspondent to the PMI Affiliate specific certification journey. • Update and create internal documentation for IQOS Partner Staff Certification Program on Confluence. Please note that only on-line applications will be taken into consideration. Only selected candidates will be contacted. #LI-Hybrid