London, United Kingdom


Information Technology



Job ID


At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and you will have the space to move your career forward in many different areas/directions. IT at PMI PMI’s journey to a smoke-free future implies a shift from a tobacco manufacturer to a science and technology-based consumer-facing organization. Such a shift creates an abundance of unique and transformative IT projects to match all levels of skills and ambitions. You’ll feel like you’re working in a start-up – with the freedom to shape and define the future of digital, but with the support and scope of a vast global business. You’ll get a chance to work with cutting-edge technologies (e.g., Cloud, APIs, AI) as well as management practices (e.g., Agile, Design Thinking, Product Management). Our environment is fast-paced and highly collaborative. If you want the freedom to find new ways to connect with consumers, there’s no better place to progress your career. Digital at PMI is dynamic, diverse, and disruptive. Join us and become a part of a top talent team where you can bring new ideas to life in a global function that is a key driver of the success of our business. Joining the Digital Products Portfolio The Digital Consumer Engagement Products portfolio plays a critical role in delivering PMI’s Smoke-Free Future. We are enabling digital services to our consumers and retailers by building platforms to communicate our vision to broader society. Together with talent from multiple business and technology functions across our footprint, we are delivering a premium experience for our consumers. When you join this team, you will work in a dynamic, diverse, and warm environment. You will be primarily focusing on defining your Digital Product vision, regularly engaging with your customers to capture feedback and understand their needs in order to improve value. You will be part of all stages of Digital Product incremental value delivery. What’s the purpose of this role? As a Senior Solution Architect, you will design and validate solutions for our customer’s digital experience through ground-breaking solutions and platforms. You will contribute to the solution design, configuration and engage with business partners. As a Senior Solution Architect, you will ensure the platform design will fit non-functional requirements at scale (global usage) balancing operational complexity and any other relevant dimension such as security, cost, speed, and scalability. Your day-to-day • Provide technical expertise for B2C CC to the software design, development, and integration for the applications in our portfolio. • Identify areas in the business where processes can be automated or simplified. • Identify scenarios where we can re-use re-purpose existing solutions to new use cases. • Provide support to the business teams on new application development pursuits, assisting with architecture assessments and technical solution design. • Plan, scope, drive or implement proof of concept to validate and prove new technology. • Support the improvement of the digital architecture practice. • Create best practices for solution implementation including security, integration, and naming taxonomies. • Leverage, collaborate, and liaise with the PMIs enterprise architecture community. • Work with the product owner on the product roadmap. • Constantly learn and maintain current knowledge of IT development methodology, architecture, and related standards. • Manage and run end-to-end RFI & RFP process including but not limited to documenting requirements, contractual negotiations, technical evaluations, etc. What is needed to succeed in this Role? • 10+ experience in designing, executing, and supporting CRM implementations including but not limited to customization, integration, development, and execution of data migration. • Strong working knowledge of Cloud Computing concepts, experience with AWS - big data tech / EMR clusters / spark / AWS Graph – Neptune and Salesforce (Salesforce Marketing Cloud, Gigya,, Gigya, Treasure Data would be a plus. • Experience in Geo-distributed system with continuous availability. • Knowledge of software development, Web services, data models. • Familiar with telemetry solutions like NewRelic, AppDynamics, PagerDuty. • Comfortable with the use of Quality Attributes (Performance, Security, Availability, Usability, Consistency, Modifiability, Portability, Reusability, Inerrability, Testability, Observability, CI/CD). • Security and Compliance basics (controls, SOX, GDPR, GxP, audits, passive/active security). • Knowledge of project execution and Software Development Life Cycle (Agile, Scrum). • Excellent communicator, with both technical and non-technical stakeholders. • Experience with vendor engagement (NDA, RFI, RFP). • Degree in technology or a similar field. What’s in it for you? There are many IT Organizations out there, so why should you join ours? We believe PMI IT’s true strength is fuelled by our people, and that our success depends on them coming to work every single day with a sense of purpose and an appetite for progress. We are a people-first organization committed to providing you with a first-class employee journey. Here’s a glimpse of what’s in it for you upon joining us: • Work-life balance: Wellbeing comes first. We offer a fantastic office environment and Smart working options to ensure you have the best work-life balance possible • Learning & Development: Your growth is a priority. Our robust and varied learning & development ecosystem will help you strengthen your technical skills and enhance your soft skills and eye for business. The capabilities you will acquire with us will support your lifetime employability within IT, PMI, and beyond • Inclusion & Diversity: Our differences - much more than our similarities - generate the innovation we are looking for. We aspire to build a diverse and inclusive organization to access the breadth and depth of thinking and sensitivity vital to thrive. Every single IT colleague is part of our Transformation journey. Work with us and pursue your ambitions – our staggering size and scale provide endless opportunities to progress. If this offer resonates with you, we look forward to receiving your application and getting to know you. Together, let’s deliver a smoke-free future.