Wilson NC, United States





Job ID


Be a part of a revolutionary change. At Triaga Inc., a fully owned subsidiary of Philip Morris International, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the vision of one clear purpose - to deliver a smoke-free future. Wherever you join our crucial 47,000-strong Operations team, you’ll have the opportunity to make an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning. Your ‘day to day’ As a Quality Engineer you will be part of our Quality team at Triaga Inc., and will be reporting to the Supervisor, Manufacturing Quality. The position will be based in Wilson, NC. Provide a full Quality support and expertise to other departments in order to achieve a high level of Quality material, product and process. Initiate improvements related to processes and products, providing technical and analytical direction to solve quality and operational issues, looking for productivity and standardization opportunities. Ensure the improvement and/or maintenance of local Quality Management System (QMS) with related procedures in alignment with QMS Compliance and Central Quality. Your Responsibilities: Ensure compliance to all PMI and legal standards, policies and guidelines related to Environment, Health, Safety, Sustainability to prevent personnel, asset or societal loss. Coordinate change management process in the factory and ensure that validated state of the manufacturing processes, systems is maintained. Perform Risk Assessment for system changes. Implement and maintain the control strategy for materials and semi-products including acceptance criteria for each incoming material in accordance with PMI guidelines, procedures and statistical tools for sampling and analysis. Propose DIMs improvements based on Quality losses to suppliers/COE/central teams. Coordinate and support the establishment of related procedures supporting good manufacturing practices and approve all procedures. Ensure that internal audits (self-inspections) including quality system audits and external audits are appropriately performed and corrective actions identified (CAPA), followed-up and detailed. Ensure timely quality support in case of any quality problems encountered on products, providing quality risk assessment and an accurate action plan/solution that immediately mitigates impact on Quality and Production KPI's. Provide support for review and update of manufacturing process characterization and other documents when required. Assess the possibility to challenge standards related to process and products in order to propose productivity initiatives. Lead initiatives in order to improve the quality standards of products. Investigate in a timely manner non-conformities and deviation, using on OPEN+ problem solving tools. Ensure NC & CAPA processes are implemented, followed and documented according to PMI standards. Lead and execute validation activities. Prepare all the documentation by ensuring the execution following the plan. Ensure that validation activities are carried out and reported in a timely manner. Ensure that deviations during validation activities are investigated and escalated when required. Propose action plans and ensure that corrective/preventive actions are followed and closed on time. For Local RRP Computerized Systems, review user, functional and technical specifications. Develop test plans, coordinate and supervise testing phases and manage issues. Review test scripts for functional testing, regression testing and load testing. Who we’re looking for: University degree in Biological Sciences, Physical Sciences, Engineering or relevant skills through proven experience 3-5 years experience in quality Assurance in tobacco, food, pharmaceutical or similar industry Sophisticated knowledge of International standards (ISO). Well developed IT skills (Office) and project management skills. Sophisticated knowledge on Quality tools, root cause analysis, analytical skills, statistical tool knowledge. What we offer: Attractive salary and excellent benefits package: including 401(k) plan, Medical, Dental, and Vision coverage along with paid holidays and three weeks of vacation. Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join Triaga Inc. and you too can: Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. Take pride in delivering our promise to society: to improve the lives of a billion smokers.