Wilson NC, United States





Job ID


Be a part of a revolutionary change At Triaga Inc., a fully owned subsidiary of Philip Morris International, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the vision of one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, whichever team you join, you’ll enjoy the freedom to dream and deliver better, brighter solutions and be given the space to move your career in endlessly different directions. Whichever part of our crucial Operations team you join, you’ll have the opportunity to make an impact. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning. Your “day to day” As Manufacturing Quality Technician you will be part of our Quality department at Triaga Inc. a fully owned subsidiary of Philip Morris International and will report to the Supervisor Manufacturing QA. The position will be based in Wilson, NC. In your role, you will ensure timely support to the manufacturing team during production and ensure all relevant standard are respected along manufacturing process. You will also coordinate samples testing and schedule between production and Lab to support the product delivery on time and ensure that intermediate and finished product non-conformities are managed and related corrective & preventive actions held. Your Responsibilities • Support production teams by providing Quality guidance and support in case of issues. Share/transfer knowledge and expertise. Train the production on quality practices/procedures and ensure the operational staff remains up to date with our Quality requirements. Coordinate the availability and testing of samples according to the sampling plan and the control strategy. • Provide support to the production team and ensure that the documentation is managed according to the QMS. Ensure the availability of Batch Control before the production in a timely manner. Perform the Quality review of batch records and batch controls by reviewing the accuracy and integrity of data. • Investigate in a timely manner non-conformities and deviation. Investigate and resolve critical deviations, contribute to define disposal actions and when appropriate corrective actions. Based on recommendation from concerned stakeholders, participate to the decision of releasing/destroying the non-conform products blocked due to quality issues and monitor the related costs. • Propose and follow-up quality improvement ideas in production or other processes in Operations. Analyze the information and participate in small projects with influence on product quality. • Manage the retention, the storage and destruction of finished product samples. Keep the retention file up to date. • Communicate all useful information for the good flow of Quality processes to concerned colleagues and to support teams in order to meet productivity and quality. • Participate to the creation/review of procedures, work instructions and others Quality Documents that are required. Provide support and training according to the training management system. • Promote and apply all rules concerning TRIAGA Quality, environment, health and safety. Requirements & Skills Who we’re looking for: • University/Professional Technical School or equivalent skills through demonstrated experience • At least 2 years of experience in industrial field (experience in Quality is a plus) • Knowledge of relevant standards (ISO). Advanced knowledge on Quality tools, root cause analysis, analytical skills, and statistical tool knowledge. Ability to transform data into information (reporting skills). • Ability to learn quickly, interact with teams and colleagues, and to act quickly to solve problems both individually and in team • Fluent in written and spoken English • Be legally authorized to work in the US • Relocation support is not available for this job What we offer • Attractive salary and excellent benefits package: including 401(k) plan, Medical, Dental, and Vision coverage along with paid holidays and three weeks of vacation Our success depends upon the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join Triaga Inc. and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: One clear purpose - to deliver a smoke-free future. #LI-Onsite