Tokyo, Japan


Information Technology



Job ID


Philip Morris Japan is committed to providing equal employment opportunities to persons with special needs (Disability Certificate Holder). This is a full time; permanent position and we are looking for individuals who want to contribute to the Company’s goals working in a large scale organization. The role is dynamic, fast moving, multitasking and multifaceted. Purpose of the Position: Associate IT Analyst will work with team members within the Platform Operations Support group to support PMJ’s digital platform. The candidate will be involved mainly in the area of security and controls to ensure compliance with PMI guidelines but will also be exposed to the areas of application run & support and quality assurance. Principal Accountabilities • Exercises critical thinking and innovative problem solving • Work with L1 Support team and development partners to resolve system issues using PMJ service management process • Perform system controls based on PMI IT policies • Work with external service providers to ensure the service quality and timeliness • Collaborate and share knowledge with colleagues in IT and other functions, on matters such as applicable principles, practices, standards, procedures and guidelines and efficient use of tools and technologies • Create and maintain systems/services documentations, operating manuals, admin related tasks within assigned scope • Performs other duties as required. • Builds his/her own expertise while collaborating with professionals across the global organization of Philip Morris International Requirements: - Physical Disability Certificate holder - Living in Japan - College/University degree - Extensive professional experience working as an IT Service delivery. - Understanding on Service Management Process, Application Monitoring and Performance Management - Results oriented and positive interpersonal skills - Strong collaboration and communication skills - Business level English is mandatory, Japanese proficiency is preferable What we offer Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours – we’ll empower you to take risks, experiment and explore • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress • Take pride in delivering our promise to society: to improve the lives of a billion smokers Join a global market leader PMI is the world’s leading international tobacco company, with six of the world's top 15 international brands and products sold in more than 180 markets. In addition to the manufacture and sale of cigarettes, including the number one global cigarette brand, and other tobacco products, PMI is engaged in the development and commercialization of Reduced-Risk Products (“RRPs”). RRPs is the term we use to refer to products that present, are likely to present, or have the potential to present less risk of harm to smokers who switch to these products versus continued smoking. We have a range of RRPs in various stages of development, scientific assessment, and commercialization. Because our RRPs do not burn tobacco, they produce far lower quantities of harmful and potentially harmful compounds than found in cigarette smoke. For more information, see and PMI is an Equal Opportunity Employer.