Senior IT Analyst DW&C Hardware Asset Management

Be part of a progressive change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge changes, comes huge opportunities. By joining us you’ll enjoy the freedom to dream up, build better and brighter solutions and space to move your career forward in endlessly new directions! Join us! Senior IT Analyst DW&C HAM (Hardware Asset Management), make part of the T&PE Digital Workplace & Collaboration (DW&C) organization. Purpose: • Support the DW&C ITAM product owner in crafting, driving, implementing, and being responsible for DW&C IT Hardware Assets Management in End User Computing domain. • Handle planning and budgeting processes end to end for all assets in scope. Accountabilities: • Improve the business value of the DW&C IT assets. • Handle end to end planning of IT asset purchases with regular reviews and revisions involving partners and Finance. Keep the central Purchase Plan continuously updated. • Manage ITAM budget and provide input for budgeting cycles (OB, RFs, LE). • Maintain and further develop reporting capabilities for ordering and budgeting. • Provide input for Affiliate Chargeback. • Give and collaborate closely with Product Owner in crafting vision and maintaining the roadmap for DW&C IT Assets, crafting, developing, and implementing the organization’s asset management strategy. • Drive end to end implementation of new and improvement of existing processes. • Continuously supervise implemented processes. • Develop, improve, and continuously maintain business rules (company policies) for asset management. • Design, implement and maintain reporting capabilities and KPIs for DW&C IT assets. • Apply a continuous improvement approach in improving the strategies employed in technology spending, as well as in supervising company assets within the Asset and Configuration Management Database (A/CMDB) throughout their lifecycle. • Plan and implement IT hardware asset life cycle strategy; advise Procurement and IT Operations in procurement strategies for IT hardware acquisition. • Optimize usage and cost of IT hardware deployments. • Ensure effective management of the A/CMDB and that the content contained is accurate. • Effectively collaborate with external vendors in operational activities. • Manage external service providers supporting asset management operational activities. Scope of Work: • Planning, Budgeting and Reporting of IT End User Computing assets • Asset management processes including life cycle management • Management of the A/CMDB • All DW&C PC assets (Windows / MacOS) • All DW&C mobile assets (iOS / Android) • All DW&C peripherals and small accessories Skills & Proficiencies: • IT Asset Management with deep technical, financial and business understanding • Proficiency in spoken and written English • A bachelor’s degree in business administration and/or IT with 5-10 years of hands-on work experience • Professional certification (e.g., CHAMP, ITIL, CITAM) or be able to achieve within six (6) months of hire • Experience in Budgeting and Planning of IT asset purchases • Knowledge of asset management data structures. Experience with Service-Now is a plus • Experience in process design and implementation on enterprise level • Expert in Excel to analyze high volumes of data. • Experience with MS Power BI is a plus • Experience working in IT Product Teams • Excellent project management skills (both Waterfall and Agile). Certification in project management (e.g., PMP) is a plus • High level of personal integrity, with ability to professionally handle confidential matters • Good communicator and negotiator with a strong customer focus • Strong verbal and written communication skills targeting IT & business audiences • Strong social skills; leadership skills desirable. • Able to handle multiple tasks simultaneously in a multifaceted environment. • Must be able to work independently and be self-motivated. Proven ability to prioritize several urgent activities in parallel. • Good team player • Curious and able to learn on the fly We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request.