Kraków, Poland


People & Culture



Job ID


MAKE HISTORY WITH US! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. JOIN US! WHO ARE WE LOOKING FOR? • Experienced professional with a good understanding of Global Mobility with at least 3-5 years of experience, and / or service delivery / operations experience in other Human Resources positions. Experience in customer service is preferred • Deep knowledge of the Global Mobility principles and processes, uses it to provide solutions for the business within the GM framework, and able to articulate the logic behind GM policies and processes • Proven skills in managing senior stakeholders and working with ambiguity • Experience participating in or leading improvement initiatives, and can represent the team in global or regional projects • Fosters collaboration with team members • Excellent English written and oral communication skills • Preferably with previous experience using SAP WHAT WE OFFER YOU? • Private medical and dental care, life insurance • Lunch Sodexo card to be used in the canteen or outside • Hybrid working arrangement • Employee pension plan • Cafeteria benefit program, multisport card • Wide range of trainings, language learning platform, further education and professional qualification support possibility • Free bike and car parking for all employees HOW CAN YOU MAKE HISTORY WITH US? Based in the regional hub, the Global Mobility Advisor is the primary point of contact for the assignees, the business, People & Culture (P&C), and various vendors and business service lines involved in the international assignment decision-making and execution. The GM Advisor proactively consults the business to guide decisions on mobilizing talent, optimizing partnerships with stakeholders, and managing the end-to-end assignment lifecycle crafted to improve and simplify the employee experience. Move Management • Take responsibility and act as the ‘customer-facing’ client services representative being the key point of contact for assignees on various topics like relocation benefits and services, employment terms and conditions and all related compensation & benefits providing best in class services & support for assignees, working closely with the GM BPs, as applicable. In scope population defined according to regional needs (i.e., in support to complex markets, critical movements) • Manage the end-to-end assignment lifecycle as the key point of contact for assignees on various assignment-related topics, such as relocation benefits and services, cross-border employment terms and conditions, and expatriate remuneration • Managing the relationship and arrangements with key local external service providers for destination services and immigration advice where required, to ensure that global mobility service delivery is 'fit for purpose' and effectively delivered to assignees and offices. Ensure services are delivered as per policy and vendors agreements • Participate and lead Global Mobility local/regional/global projects, process improvements, and team events. Continuous learning through, but not limited to, available training sessions, coaching programs, and industry networking Advisory Role • Provide specialist advice, support and guidance to the business and P&C on all matters relating to internationally mobile staff balancing the need to adhere to internal policies and external regulations with flexibility, where possible, through an appreciation of business needs. Responsible for advising on the application and interpretation of Global Mobility policies, cross border compliance and offering solutions based on greater business understanding • Responsible for pre- & post-assignment consultation including some ‘what if scenario’ linked to the selection of programs and future candidates. This includes working in close collaboration with the business & talent management in partnership with the relevant internal global mobility sub-teams • At the initial offer stage, clarify and guide on the applicability of global mobility benefits with the candidates • Partner with the GM BPs in case questions arise from the initiation of the assignment until the arrival of the assignee in the new location Optimize Service Delivery • Partner in close collaboration with subject matter experts and various teams to provide team members with training and coaching on internal processes and or propose solutions to optimize service delivery • Senior support to facilitate and monitor delivery standards e.g., KPI’s, aligned service levels, GM Operations delivery tasks Please note that only on-line applications will be taken into consideration. Only selected candidates will be contacted. #LiHybrid