Crespellano, Italy





Job ID


Manufacturing Quality Technician – Philip Morris Manufacturing & Technology Bologna Be a part of a revolutionary change. At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Wherever you join our crucial 47,000-strong Operations team, you’ll have the opportunity to make an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning. Your ‘day to day’: As Manufacturing Quality Technician you will be part of our Quality department for Philip Morris Manufacturing & Technology Bologna S.p.A.. and will be reporting to the Team Leader Manufacturing QA. The position will be based in Bologna. In your role, you will ensure timely support to manufacturing team during production and ensure all relevant standard are respected along manufacturing process. You will also ensure that intermediate and finished product non-conformities are managed and related corrective & preventive actions held. Consistently apply OPEN+ systems and tools. Specific responsibilities include: Ensure compliance to all PMI and legal standards, policies and guidelines related to Environment, Health, Safety, Sustainability to prevent personnel, asset or societal loss. Act and promote an interdependent and transparent safety culture fostering the utilization of preventive/predictive approach in line with Open+/IOS PRODUCTION SUPPORT Support production teams by providing Quality guidance and support in case of issues. Share knowledge and expertise to stakeholders (Q Champions) on new processes, requirements, methods or guidelines. Train the floor on Quality practices and procedures, and ensure the operational staff remains up to date with our Quality requirements. Provide first level support for DIM troubleshooting and relevant trials. Support brand change activities related to Gate 4 and VSU projects. for RRP products: Coordinate the availability and testing of samples according to the sampling plan and the control strategy. NC MANAGEMENT Support investigation in a timely manner of non-conformities and deviation, leveraging on OPEN+ problem solving tools. Support investigation and resolution of critical deviations, contribute to define disposal actions and when appropriate corrective actions. Based on recommendation from stakeholders, participate to the decision of releasing or destroying the non-conforming products blocked due to quality issues and monitor the related costs. Support BUBD activities for Semis and Finished Goods. DOCUMENTATION MANAGEMENT & QMS SUPPORT Provide support to the production team whenever needed Participate to the creation and review of procedures, work instructions and other Quality Documents. Provide support and training according to the training management system. for RRP products: Ensure availability of Batch Record before the production in a timely manner. CONTINUOUS IMPROVEMENT Propose and follow-up quality improvement ideas in production or other processes in Operations. Analyze the information and participate in small projects with influence on product quality. MATERIALS MANAGEMENT Ensure support to manufacturing in order to improve DIMs performance and its impact on product quality, machines efficiency and production costs. NON-CONFORMITIES MANAGEMENT & CAPA Support investigation in a timely manner of non-conformities and deviation, leveraging on OPEN+ problem solving tools. Support the decision making process to quarantine the non-conforming material/products and liaise with interested parties to reveal the root cause and take relevant preventive/corrective actions. Ensure proper follow up and reporting of open actions and maintain the related database up to date. Ensure the proper flow is in place to manage and keep under control the costs related to goods destroyed (LOGD) Communicate all useful information for the flow of Quality processes to colleagues and to support teams in order to meet productivity and quality. Support the development of the Q Champions and Equipment Owners through Quality trainings. Support Q Pillar deployment (e.g.Training, HC, QBOS). For RRP : perform critical review of executed production batch records and manage intermediate and finished product non conformities and related corrective and preventive actions held with relevant stakeholders and ultimately confirm to the final approver that the product can be released for commercial manufacturing. For RRP: Perform timely calibration and maintenance of atline Quality instruments and ensure proper functionality. Requirements & Skills: Professional School, Technical or equivalent skills through demonstrated experience 6 months – 1 year experience in production, quality or relevant skills through demonstrated experience Italian: Fluent English: Basic Knowledge of International standards (ISO). Advanced knowledge on Quality tools, root cause analysis, analytical skills, statistical tool knowledge. Ability to transform data into information (reporting skills). Recruiter: Laura Passaretti Contract Type: Temporary What we offer: Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to deliver a smoke-free future worldwide. Philip Morris Manufacturing & Technology Bologna (PM MTB) PM MTB is Philip Morris International’s Center of excellence, worldwide recognized for prototyping, mass-volume production and employees’ training on smoke-free products. PM MTB employs more than 1000 employees and its production site of Crespellano is one of the most advanced manufacturing venues in Italy for technology innovation, competencies development and talent recognition. In 2023, Philip Morris Manufacturing & Technology Bologna has been awarded as Top Employer for the tenth year in a row. In the same year, was also granted the Equal Salary Certification certificate by the homonymous foundation to certify that men and women are paid equally for equivalent work. Bring us your curiosity and a desire to challenge the everyday and we’ll give you lots of responsibility. You’ll help us improve, inject innovation and create new ways of working. You’ll be solving supply chain problems that span the whole world: a smoke-free world.