Payroll Delivery Specialist

Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. **Preferably with NZ or AU background** **Hybrid Set up in Rockwell** Accountabilities: Performance standards • Perform weekly/monthly/yearly (or other frequency) payroll tasks following PMI and statutory Guidelines (SOX, GRC, GPS, Data Privacy, Info Security) and statutory regulations, e.g., data consolidation and validation, sharing data/payroll instructions with Payroll Provider (outsourced model) / input to payroll system and payroll calculation (in-house model), validate payroll output, request/make necessary corrections, obtain payroll approval, process payment of salaries and statutory contributions; in selected markets – perform similar activities on payments to benefits recipients • Address non-standard cases impacting payroll processing, incl. manual payments, off-cycle payroll runs • Answer payroll-related requests from employees, other departments, and Payroll Provider. If needed, engage relevant parties (Payroll Provider, Local P&ED, Salaries and Wages, Treasury, Tax advisors) to provide resolution. Register requests in ticketing system. • For selected markets - validate Time and Attendance data impacting payroll calculation • For selected markets - execute administrative benefits tasks to ensure that employees are enrolled to benefits programs and benefits payments/deductions are accurately reflected in payroll. Identifying/reporting eligible population. Determine employees contribution based on defined principles. Validate and process invoices. • For selected markets - calculate local bonuses, gross to net, tax impact simulations • Prepare/consolidates payroll reports and share it with other departments to enable proper booking of charges, tax, and statutory remittances. • Prepare payroll-relevant statutory reports for authorities and institutions. • (Switzerland only) Process standard and GM employees master data (incl. tax and social security liability) in HR system. Prepare and store supporting documentation, so it is available for auditing. Compliance • Perform and evidence payroll controls in accordance with PMI Guidelines (SOX /PMI Chart of Control, Data Privacy, and Info Security) and statutory regulations • Support collection of required documentation for internal/external audits, e.g., SOX testing, Corporate Audits • Perform root cause analysis of payroll incidents, propose and implement preventive/corrective actions • Ensure changes in payroll calculation/processing up are properly tested and validated following internal and external standards Cooperation with Payroll Providers • Day-to-day cooperation with Payroll Providers, e.g., exchange information/clarification, provide instructions, request/implement corrections, agree on treatment of non-standard cases • Agree with Payroll Provider on key payroll dates (Payroll Calendar) and communicate them to impacted teams: P&ED, Finance, IT. Agree on and communicate any adjustments, if needed. • Create PO and GR for Payroll Provider services and ensure timely settlement of payments. Continuous improvements / Projects • Propose improvements to payroll processes to increase compliance, efficiency, standardization, and employee experience. • Lead small/medium payroll projects, such as continuous improvement on current operations, payroll migrations etc. • Act as SME in projects impacting payroll, such as creation of new company code, introduction of incentive new plan, change in benefit plan etc. • Test or validate result of tests performed by external vendors or IT to achieve base for approval of system changes. Business continuity • Keep operational manuals up to date • Serve as back-up for payrolls in scope of the team • On-board new team members/fulfill role of buddy • Participate in periodic review and test Business Continuity Plans Challenges: complexity: various markets in scope, with different regulations, vendors/systems, calendars; diverse population: all assignment types and cross-boarders, all salary grades, CLA and non-CLA population; tight deadlines; requirement of highest accuracy – mistakes impacting employees and exposing the Company. Interactions: Payroll Providers, Salaries and Wages, Treasury, Finance, Risk and Controls, CAD, external auditors, Global Mobility, TRO, IT, Employee Care, Payroll and Time Process Team, Tax advisors KPIs: Payroll Accuracy, Payroll Timeliness, CSAT, Compliance, Payroll Controls Education: Colleagues/University Qualifications/Certifications/Licenses: MA/BA in Human Resources, Finance or Business Administration; Payroll/ T&A/Benefits processing expertise; Understanding of SOX/chart of controls, data privacy and IT security principles. Professional experience: 2 years’ experience in in-house or outsourced payroll processing (preferred) or Finance/HR (desirable) delivery process and systems. Skills: Numerical Skills; Advanced with Excel; Knowledge of SAP (preferrable) or other HR systems; Understanding of Employment Tax and Social Insurance regulatory requirements; Customer centric mindset, problem solving, priority setting, ability to work under pressure of time; Advanced/Proficient in English (other foreign language is an asset) Focus Areas of Leadership Energies: Forward Looking, Consumer First Other considerations: 3 levels of evaluation Level 1 performs payroll tasks for 3-5 markets incl. 1 with medium complexity*; independently performs routine tasks; back-ups peers in case of absences; communicates with Payroll Provider to ensure daily operations; performs root cause analysis, implements corrective actions, and proposes preventive measures; leads small continuous improvement projects on current operations (e.g., enhancement of existing payroll control) Level 2 performs payroll tasks for 3-5 markets incl. 3 with medium complexity*; deals with complex/exceptional cases; on-boards newcomers and/or manages interns; closely works with Payroll Provider to overcome issues in daily operations; performs root cause analysis and implements corrective and preventive actions; acts as SME in local projects impacting payroll (e.g., implementation of new incentive plan in one market); leads medium continuous improvement projects on current operations (e.g. additional payroll controls) Level 3 performs payroll tasks for 3-5 markets incl. 3 with high complexity or 1 with very high complexity*; is able to advise in complex/exceptional cases; acts as deputy for TL/Manager; leads discussions with Payroll Provider focusing on particular issues, as well as overall cooperation, e.g. leading post-payroll calls/service review calls; performs root cause analysis of payroll incidents, leads implementation of corrective and preventive actions, keeps stakeholders informed about incidents; leads medium payroll projects (e.g. payroll migration); leads large continuous improvement projects (e.g. BCP standardization for all markets in scope of PYD) *There are markets that due to high volume and complexity do not allow handling more than 1 payroll, e.g. Switzerland, Poland. #LIjobs