Wien, Austria





Job ID


'- Full-time in Vienna as soon as possible - Become part of a revolutionary change! We have decided to do something incredible. We're transforming our business towards a smoke-free future and it's not just about establishing a strong brand - the excitement is about building something new, innovative and unprecedented. Big changes bring big opportunities: wherever you join us, at Philip Morris Austria you'll be given the freedom to work on new and innovative solutions and to advance your career in very different directions. Become part of our vision and join our Consumer Experience Team in Vienna. WE OFFER YOU: • Employees are our top priority. Within the framework of a coordinated development plan, it is our goal to promote and advance you in the best possible way - always with your individual situation in mind. • Start-up mentality in a large corporation. As part of the biggest transformation in the history of Philip Morris International. You will enjoy the benefits of a global company, international exchange and that with a great, dynamic and motivated team, with flat hierarchies and the chance to take ownership of yourself and your ideas. • An all-in employment contract with flexible working hours, a wide range of benefits, demanding activities and exciting challenges are an integral part of our everyday working life. • We offer you an attractive basic salary of at least € 60,000/year gross, with the willingness to overpay in line with the market depending on experience and qualifications - regardless of gender. We are the first international enterprise to be Equal Salary certified. YOUR RESPONSIBILITIES: • End to end/Go to market responsibility for all consumer programs and projects that boost consumer retention, brand bonding & loyalty - from data gathering and tracking to ideation, execution and post deployment monitoring of the programs & projects on all channels (offline and online) • Track and own budget & volume planning for the Consumer Programs & Projects in your responsibility • Tracking & acting on data-driven insights to constantly improve the effectiveness of our programs, projects, consumer value & experience • Proactively identifying, executing and coordinating new programs and ad-hoc optimization projects based on consumer and business intelligence/insights and initiating briefs towards deployment teams • Lead cross functional project teams in order to deploy omni-channel programs and program-relevant projects, leveraging on global guidelines and tools • Be at the center and drive cross functional collaboration between all stakeholders in end-to-end consumer journey programs and activities with high focus on boosting consumer retention of our alternative products • Regularly liaising with peers locally, as well as Global and Regional stakeholders on project-collaborations, best practice sharing and alignment with global and regional programs and projects • Ensuring compliance of all consumer programs to global PMI guidelines and SOPs YOUR PROFILE: • You have at least 2 years of experience working in a similar role with similar scope (Product or Project Management, Marketing or similar), whereby specifically experience in consumer retention and consumer experience is a big plus • You preferably have a degree in Business, Marketing, Communications, Product Development, UX or similar • You have experience in working with Sales, Consumer Service, E-Commerce and Marketing projects and topics • You have solid experience in project-based working and in leading diverse teams • You are analytical and able to connect the dots between multiple sources of information • You are collaborative, communicative and able to engage people using inclusive and effective communication to invest a team in the objective • You have a pronounced interest in consumer-centricity and put great value on data-driven insights to inform your decisions • You are a curious person with a gift for critical, out of the box and big-picture thinking • You are driven and problem-solving oriented • You have excellent English & German language skills INTERESTED? APPLY ONLINE AT WWW.PMICAREERS.COM WITH YOUR CV, A LETTER OF MOTIVATION AND YOUR CERTIFICATES IN ENGLISH! JOIN A GLOBAL MARKET LEADER Philip Morris Austria GmbH, founded in Austria in 2012, is a company of Philip Morris International Inc. (PMI), the world's leading international tobacco company. The company's portfolio includes six of the world's top 15 brands of the world's leading cigarette brands. PMI sells its products in approximately 180 countries around the world. Philip Morris Austria GmbH is the market leader in the Austrian cigarette market. Philip Morris is also involved in the development and distribution of heat-not-burn tobacco products. Further information is available at