Neuchatel, Switzerland





Job ID


Manager Qualitative Science – Neuchatel, Switzerland Be a part of a revolutionary change. At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. It’s so rare in R&D that everything aligns to create the ideal conditions for outstanding work. Right now, at PMI, that’s exactly what’s happening. R&D is the driving force for our bold new vision: to replace cigarettes with a revolutionary portfolio of alternative products. Join us and you’ll have the resources, support and technology you need to break new ground and see ideas come to life. You’ll be surrounded by some of the brightest scientists in their fields, with fast access to subject experts and commercial decision-makers. If you’re creative, courageous and ready to take risks, you can make a huge impact and propel your career in an endless number of directions. Ultimately, by delivering our smoke-free and beyond nicotine future. Your ‘day to day’ As Manager Qualitative Science, you will support R&D and the Consumer Sciences team in Innovation projects and strategic research with regards to new qualitative approaches: Implementing methodologies to understand technical product features and barriers driving consumer experience and providing understanding of the relationship of people and technologies/products and guiding R&D in the very early stages of Development. You will also work with external Market research suppliers. More specifically, you'll • Ensure appropriate test methodologies for qualitative consumer research through discussions with Consumer Sciences Technical Stream leads, R&D Project/Platform Leaders and Smoke-Free Products (SFP) Consumer Insights & Analytics Managers. • Develop plans, prepare, brief and partner with external agencies/suppliers, and appropriately report qualitative discussion groups to a high standard in order to uncover consumer preferences and understanding. • Lead, staff and develop a motivated, skilled and efficiently resourced team to ensure that performance levels and professional development achieve or exceed business objectives. Ensure long term business sustainability including appropriate On and Of job training and advancement/succession planning. Set clear objectives and measure results for direct reports. Ask and provide constructive feedback on a regular basis. • Ensure implementation and use of standard methodologies, following ethics & compliance guidance. • Develop and implement new methodologies for greater insight and ensuring consumer / market relevance. • Oversee the creation of a dedicated Consumer Space in the Cube in Switzerland to bring consumers within R&D for early fast prototyping tests. • Carry out all of the team's activities ensuring that PMI Compliance Policies, standards, and laws relating to these activities are fully respected, integrated and understood, as well as implement adequate processes to ensure confidentiality of information. Who we’re looking for • Master's Degree or equivalent experience in Consumer Sciences (also called Consumer Technical Insights or Product Experience design), Market Research, Behavior, Cognitive Psychology or Social Sciences. • Advanced diploma (PhD or MBA) is an asset. • Minimum 8 years experience delivering Qualitative Science in a fast-evolving, fast-to-deliver, consumer centric, regulated consumer goods environment. • Fluent in English, both written and spoken. What we offer Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: a smoke-free future. #LI-Hybrid